AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: doug.pinner on September 12, 2025, 04:03:29 PM

Title: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: doug.pinner on September 12, 2025, 04:03:29 PM
The RadarBox24 Data Sharer 1.20 Windows client (on Windows 10) dropped my connection to the server approximately 16 hours ago and will NOT reconnect.  I have confirmed my login credentials on the site and they are functioning properly.   I have reinstalled the client and rebooted the workstation, but it continues to produce the error, "Couldn't contact server.  Please try again."  See attached image.

Is the server down??

Thanks, Doug
Title: Re: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: tomascubero on September 12, 2025, 05:06:02 PM
Can confirm same here, been like that since around 0100z today.
Title: Re: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: doug.pinner on September 12, 2025, 05:23:52 PM
FYI... As it happens, the AirNav server (audio.rb24.com) that receives my VHF Airband data also appears to be offline and has not been accepting my VHF audio for several days now.

Doubt this is the correct forum for that info, but not sure which other topic/forum to use to report.

Thanks, Doug
Title: Re: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: Runway 31 on September 12, 2025, 06:22:16 PM
Email support [email protected]  they do not monitor the forum

Alan
Title: Re: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: doug.pinner on September 12, 2025, 07:13:15 PM
Thanks! Emailed support, received auto-reply, waiting for actual response.
Title: Re: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: Runway 31 on September 13, 2025, 11:42:52 AM
The issue has been passed to the developers to fix

Alan
Title: Re: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: Erich on September 13, 2025, 04:21:48 PM
Danke Server ist OK.
LG Erich
Title: Re: RadarBox24 Data Sharer 1.2 - Can't Connect to Server
Post by: Runway 31 on September 13, 2025, 04:43:42 PM
Thanks Erich, updater now working also

Alan