AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: asiawatcher on December 04, 2008, 04:52:39 AM

Title: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 04, 2008, 04:52:39 AM
like subject says i get no route information in the corresponding column ni the grid for any aircraft considering their route or where are they going, why ?

also data tracked show 2 hours behind than the actual GREECE time how do i change that ? I already stated my timezone in the software and said im in athens/greece so why airplanes tracked arent in my local time ?

cheers
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: JRS98 on December 04, 2008, 05:26:39 AM
asiawatcher,

Sorry I don't have an answer for you but I'm having trouble with routes not showing too. Even the routes I add manually and are saved don't appear.

I'm sure you do realize though that if there's no Flight ID then no route will show.
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 04, 2008, 10:03:19 AM
no everything shows except route info

any help would be appreciated
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: tarbat on December 04, 2008, 10:23:08 AM
Do you have network aircraft turned ON?  If so, then this is a known problem - see http://www.airnavsystems.com/forum/index.php?topic=1623.msg12800#msg12800

To adjust MyLog to local time, in Preference, tick the option for "Use Local Times for MyLog".
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 04, 2008, 10:25:22 AM
no i dont connect to network i chose to only see local traffic i dont care for network

cheers
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: AirNav Support on December 04, 2008, 10:49:00 AM
If your not connect to the internet it cannot try and download the routes. The route data is not sent by the aircraft so we have to look it up using databases.
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 04, 2008, 11:32:08 AM
im connecting to the internet i just chose not to see network traffic do i have to be connected to both hardware and network traffic to see routes ??

cheers
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: malc41 on December 04, 2008, 11:42:46 AM
Connecting to hardware allows you to see the local traffic.

Connecting to network traffic allows you to see other RB owners traffic.

I believe you need to be connected to network traffic to get routes.

Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: tarbat on December 04, 2008, 01:27:56 PM
asiawatcher, as long as you're connected to the internet, you should get route lookup on your local traffic.  So, some diagnostic questions:

1. Do you get registrations okay?  Do you get photos downloading okay?

2. Give us a few examples of Flight IDs where you're not getting the route.
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 04, 2008, 04:31:52 PM
yes everything is ok except routes they are missing

any flight id's really, yesterday it was klm1581 and swr1842 from swiss

all flights i get have no routes all of them im connected on the net but im not participating no the network traffic i only care for local one

cheers
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: HMN851X on December 07, 2008, 11:26:30 AM
Morning Gang

I'm not getting much route information on my logs yesterday i only had about 20 Routes showing out of 355 flights logged!!!!!

Flights which were showing routes last week are not showing now, anyone know why?

Brian Isle of Man
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: tarbat on December 07, 2008, 11:55:51 AM
Strange.  For me, out of 176 flights yesterday, 157 have routes.

Have you got any specific examples of Flight IDs that are not showing callsigns.  And were you running with "Get Flight from Airnav Network" ticked?
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: HMN851X on December 07, 2008, 12:16:29 PM
Tarbat

Some examples from yesterday

7608FA  PIA711   -               AP-BGZ  B772  Pakistan Internat... 2008/12/06 12:55:43   
  C0054D  ACA838                   C-FCAE  B763  Air Canada           2008/12/06 11:24:43   
  C021FD  ACA838                   C-FMWQ  B763  Air Canada           2008/12/06 14:32:13   
  C050B9  ACA847                   C-GEOU  B763  Air Canada           2008/12/06 10:35:20   
4CA0BC  EIN149                   EI-CPC  A321  Aer Lingus           2008/12/06 21:37:53   
  4CA0BB  EIN149                   EI-CPD  A321  Aer Lingus           2008/12/06 20:36:30   
  4CA0D1  EI162                    EI-CPE  A321  Aer Lingus           2008/12/06 23:01:08   
  4CA0FD  EGGW                     EI-CPF  A321  Aer Lingus           2008/12/06 20:13:11   
  4CA0FE  EIN151                   EI-CPG  A321  Aer Lingus           2008/12/06 12:06:05   
4CA143  RY1425                   EI-CSP  B738  Ryanair              2008/12/06 09:58:39   
  4CA178  RYR1022                  EI-CSR  B738  Ryanair              2008/12/06 14:22:23   
  4CA1B5  RY776                    EI-CTA  B738  Ryanair              2008/12/06 22:34:49   
  4CA13D  EIN154                   EI-CVA  A320  Aer Lingus           2008/12/06 17:43:43   
40041E  BA187                    G-BNWD  B763  British Airways      2008/12/06 19:47:08   
  4004E2  BAW098                   G-BNWS  B763  British Airways      2008/12/06 11:47:14   
  400525  BA097                    G-BNWV  B763  British Airways      2008/12/06 18:22:15   
  400557  BOS001                   G-BPEK  B752  British Airways      2008/12/06 06:53:12   
* 400417                           G-BUSH  A320  British Airways      2008/12/06 13:41:11   
  400599                           G-BVKB  B735  Bmibaby              2008/12/06 12:36:38   
  4006B9  TCX353L                  G-BXKB  A320  Thomas Cook Airlines 2008/12/06 20:46:29   
  40073D  BA117J                   G-BYGE  B744  British Airways      2008/12/06 09:34:22   
  400B8A  GSM217                   G-CDEG  B738  Flyglobespan         2008/12/06 18:42:35   

this is just a few
Brian
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: tarbat on December 07, 2008, 12:21:00 PM
And were you running with "Get Flight from Airnav Network" ticked?
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 07, 2008, 02:34:12 PM
so where are the routes from that paste ? it displays the route as code only not displaying the actual destination in words ?

in my grid under the ROUTE its empty while it should say.. LUTON for example right ?
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: tarbat on December 07, 2008, 03:56:04 PM
asiawatcher, you should see the route displayed using ICAO codes in the MyFlights list, and as airport names in the aircraft details box - example attached.
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 07, 2008, 04:51:58 PM
right i dont get route only registration, then how do i look up the actual route from registration ? like its going to paris or london for example ?

cheers
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: HMN851X on December 07, 2008, 05:21:03 PM
yes tarbat it is ticked
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: tarbat on December 07, 2008, 05:55:53 PM
Quote from: HMN851X on December 07, 2008, 05:21:03 PMyes tarbat it is ticked
Okay, then this is the known issue where the route is not checked locally if flight transitions from network to local.  Will hopefully be fixed in v2.1.

Quote from: asiawatcher on December 07, 2008, 04:51:58 PMright i dont get route only registration, then how do i look up the actual route from registration ? like its going to paris or london for example ?
You'll only get a route if the aircraft has a Flight ID.
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 07, 2008, 08:45:10 PM
yes tarbat i got all the flight id's but unfortunately NO ROUTE

see here --> http://asiawatcher.net/help/
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: tarbat on December 07, 2008, 10:04:10 PM
Okay, I'm out of ideas, sorry.  At least 2 of those Flight IDs are in my routes table.  Are the Flight IDs in your routes table?  Maybe contact Airnav support for help.
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: AirNav Support on December 07, 2008, 10:30:52 PM
Asiawatcher,

Open your Routes Database in RadarBox. File -> Database Explorer - Choose Routes for the table. Scroll down to the bottom, do you see values in the the CH column?

Also did you use upgrade to RadarbOX 2009 or have you always been using RadarBox 2009?
Title: Re: WHY i dont get route information from any aircraft ? + time issues
Post by: asiawatcher on December 07, 2008, 10:39:50 PM
Hi CH column is empty all along, no values

I have always been using radarbox 2009 as i bought the hardware 2 days ago

i downloaded the version you got on website first

http://www.airnavsystems.com/download/anrb/anrb20setup.exe

to check out the demo 1 day before i buy radarbox then i seen that on the cd provided it has a slightly newer version called ANRB201Setup.exe

so then i installed that version over the 20 one i think without uninstall

do i need to uninstall and reinstall ?

cheers