I thought that the solution I received on the last topic worked but nope..
The box still disconnects itself, and it happens often then before...
again it is connected to a laptop
just about to go down a page..
any thoughts maybe?
its been happening almost every hour lately, everything is still connected but the USB light is blinking every second and on the software it shows "disconnected"
Possibilities:
A dodgy USB lead
A dodgy USB connection
Power-saving on the internal USB hub
If it happens regularly, every hour, I'd suspect power-saving kicking in on the internal USB hub.
Hi Jordan,
If it isn't what Tarbat has mentioned in his post contact us through the methods in our signature and we will advise you details on how to send it back to us for a check up.
Its not a dodgy connection since i dont hear the sound that a USB device has been disconnected, I hear it only when i disconnect it myself..
its also not the power saving because i checked that and unticked them all.
But, I only use it on the laptop, i will install everything on the PC and will check there. will update on that.
Ok I think I had a mistake while trying to install it on the PC...
I installed the software without the CD, from what Ive downloade from here.
At the manual it says not to install the driver when the windows asks for it, so i didnt.
but now when i remember that in London I installed the driver via the windows (which is using the CD) installer i tried to disconnect and reconnect but now when i reconnect it gives like a fast double tune of a hardware being connected to the USB port, and the coputer dont recognize it, although the Green Power light is on.