The sending by email reports problem is now 100% corrected.
We would the confirmation from our users that this feature is performing as expected.
Now we are just waiting for airliners.net to finally correct the photos problem (related to a change in their online interface).
email reports is now O.K. but the error message still appears.
Regards
Which error message? Please send us details and we will correct it ASAP.
Hi People,
Here when sending a manual email report (trough SEND NOW), first got :
Message sent with success,
and the message : Message sending failed. Please check background software (anti-virus/firewall) and try again later..
But I received the emails despite the error message.
Cheers. Juan
We are checking it now.
Should be Ok now. Please confirm (no more error messages).
Airnav Development,
Working ok now.
No more error messages and email received.
Thanks
But Network went domn..
I do not know if any relationship..
Best regards
Everything should be Ok now. We sometimes need to shutdown the network to apply these changes, but only for 1 to 4 minutes (usually).
Thanks for getting the email sending corrected. I have a problem that I've only just noticed, don't know if any other users are having a similar problem.
I find that the full log is not being sent correctly by email.
For example, a log for yesterday shows approx 1600 entries in the log on the reporter, although the log sent via email is substantially less, maybe 500 entries at most, and on the last line only half a planes details are shown (HEX code and half a route), with the remainder of the log lost from that point onwards.
My suspicions are also gained by the fact that the --End of report-- footer does not appear in the emailed log, but appears in the reporter log.
I never was able to receive reports by Email.
Now it is working perfectly .
Thanks Airnav.
Dan.
Further to my post above, I have noticed that every log I've received since the email started working again, every file received is 42kb in size and no greater. Emails prior to server failure are correct, in that they all show --End of report-- on bottom of email and have differing file sizes.
Is the server sending my logs correctly?
Maybe take a look at your mailprogram?
Quote from: DazrahT on November 19, 2009, 02:17:26 PM
Further to my post above, I have noticed that every log I've received since the email started working again, every file received is 42kb in size and no greater. Emails prior to server failure are correct, in that they all show --End of report-- on bottom of email and have differing file sizes.
Is the server sending my logs correctly?
I am having a similar issue. The header of yesterday's emailed report shows that 1,385 flights were logged. However, there are only approximately 450 flights listed in the body of the report. As above, no footer is displayed and the report appears to be cut off. I also had no issues with email reports prior to the server failure.
I am running ver 3.08 on Win7 Home Premium 64bit.
Here are the last few lines of my latest emailed log:
A4846E N390SW B733 Southwest Airlines 2009/11/19 11:12:19
A4846E N390SW B733 Southwest Airlines 2009/11/19 14:58:27
A49114 AAL102 PHNL-KDFW N39356 B763 American Airlines 2009/11/19 03:00:40
A49441 COA1716 KSFO-KIAH N39418 B739 Continental Airlines 2009/11/19 13:16:29
A491B2 AAL6 PHOG-KDFW N394AN B763 American Airlines 2009/11/19 00:19:16
A491B2 AAL7 KDFW-PHOG N394AN B763 American Airlines 2009/11/19 11:58:14
A49569 AAL280 KLAX-KMIA N395AN B763 American Airl
--Steve
Quote from: DazrahT on November 19, 2009, 02:17:26 PM
I have noticed that every log I've received since the email started working again, every file received is 42kb in size and no greater. Emails prior to server failure are correct, in that they all show --End of report-- on bottom of email and have differing file sizes.
Is the server sending my logs correctly?
I am also seeing this problem - seems to be server relates, it happens across multiple ANRB versions.
Sort of related is the fact that not all a/c logged in MyLog are included in the report. In a small sample today at least 3 or 4 a/c in MyLog were not shown when I generated the report.
I will send a copy of the csv file and the report for the same period to support.
Peter, Sydney
Quote from: DazrahT on November 19, 2009, 02:17:26 PM
Further to my post above, I have noticed that every log I've received since the email started working again, every file received is 42kb in size and no greater. Emails prior to server failure are correct, in that they all show --End of report-- on bottom of email and have differing file sizes.
Is the server sending my logs correctly?
AirNav - can you please give us an update on this problem. It has been happening since 13th Nov when the server was rebuilt, and is still happening.
prior to the rebuild (until 8th Nov) logs greater than 42k were being emailed and all logs ended with:
New Aircraft entries have the symbol *
--- End of Report ---Since 13th Nov all daily email logs are truncated at 42k and we lose the data at end of the report and also the footers.
Quote from: pjm on December 01, 2009, 12:21:42 AM
Quote from: DazrahT on November 19, 2009, 02:17:26 PM
Further to my post above, I have noticed that every log I've received since the email started working again, every file received is 42kb in size and no greater. Emails prior to server failure are correct, in that they all show --End of report-- on bottom of email and have differing file sizes.
Is the server sending my logs correctly?
AirNav - can you please give us an update on this problem. It has been happening since 13th Nov when the server was rebuilt, and is still happening.
prior to the rebuild (until 8th Nov) logs greater than 42k were being emailed and all logs ended with:
New Aircraft entries have the symbol *
--- End of Report ---
Since 13th Nov all daily email logs are truncated at 42k and we lose the data at end of the report and also the footers.
Exactly the same thing happening here...
Quote from: eggplant on December 01, 2009, 08:30:30 PM
Quote from: pjm on December 01, 2009, 12:21:42 AM
AirNav - can you please give us an update on this problem. It has been happening since 13th Nov when the server was rebuilt, and is still happening.
prior to the rebuild (until 8th Nov) logs greater than 42k were being emailed and all logs ended with:
New Aircraft entries have the symbol *
--- End of Report ---
Since 13th Nov all daily email logs are truncated at 42k and we lose the data at end of the report and also the footers.
Exactly the same thing happening here...
Anyone know if this is fixed in the latest V3.13 ? No mention of it in the release notes.
This is a server side issue. Which is being looked at.
Hiya AirNav, is there any further news of process regarding this issue?
Many thanks
I received a log larger than 42k today, which looks like it might have all the log data in it. Unfortunately the last part of the log is scrambled. The log displays normally in the ANRB reporter application (i.e. is not corrupt locally).
I resent the log manually and the resend shows the same corruption in the received email.
(http://img705.imageshack.us/img705/7092/20091223111023.jpg)
(http://img138.imageshack.us/img138/4840/20091223111051.jpg)
Same overhere, after all a bad idea to let run all reoports via A.N. server :-(
Seem to be converting errors from html <-> txt??
I have same problem here.
Cheers
We are still working on this. Not an easy one.