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AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: Storm on February 02, 2010, 03:12:03 PM

Title: Netwrok limit reached???
Post by: Storm on February 02, 2010, 03:12:03 PM
Hi,

I just got this message, I have never seen this before.

Details:
You have reached your monthly limit.
You will be able to download real-time data again on: 2010/03/05 15:00

How is this possible, being just the second day of the month?
Title: Re: Netwrok limit reached???
Post by: AirNav Support on February 02, 2010, 03:34:29 PM
Your renewal probally didn't go through properly, email support or use the ticket system.

There is no monthly limit on RadarBox Network products but it uses the same backend for subscription as Live Flight Tracker which has limits, so this error means something went wrong in the renewal process.
Title: Re: Netwrok limit reached???
Post by: Storm on February 02, 2010, 03:45:31 PM
Ok thanks for the reply I have sent an email.

FYI I renewed both my boxs' subscription on the same day back in October of lady year for a year's worth.
Title: Re: Netwrok limit reached???
Post by: AirNav Support on February 02, 2010, 04:06:57 PM
In that case are you using the same code on both, if so that might explain why its saying you are going over the limit.
Title: Re: Netwrok limit reached???
Post by: Storm on February 02, 2010, 04:10:58 PM
I just checked they both use different codes
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