Box on screen red (network not connected) only receiving my flights.Internet connection ok,new USB cable fitted & all lights lit on RB. Been like this for 3 days,working ok then came to switch on again the fault appeared. Have removed AVG security although i have airnav files\systems set as excluded files on AVG,still the same.Network box ticked,and downloading photos on my flights,also not running 3d. Have contacted airnav support awaiting reply but thought one of you guys might have the answer.
We had to reboot the server a few minutes ago. All should be Ok now.
lost the network 3 days ago, still the same now.
Quote from: johnboy on March 06, 2010, 02:21:26 PM
lost the network 3 days ago, still the same now.
You haven't been able to connect to the Network for 3 days?
Must be a problem at your end?
Everything working ok with pc, just prob. with RB network.
Is it poss fault with RB.
No, if you are seeing local MyFlights aircraft, then your PC can 'see' the RB and the Network will work - unless there is a firewall issue, or a problem with your account. What does it say when you look at your account details using the RB menu option?
AVG is an anti-virus program, not a Firewall. Are you running the Windows Firewall?
Windows firewall is turned off, my account is valid till Dec.2010
Do aircraft photos, registrations, and routes download okay? Try doing a weather lookup - does that work okay?
Photos,Reg. Routes all ok and getting weather reports ok.
I think that suggests an Airnav account problem. Suggest you contact Airnav support directly by email.
Cheers for that Tarbat,have sent email acouple of days ago re prob.
Has the Network gone down please?
I can get the web site but unable to get 3D on start-up
Mike
I have the same problem right now..... If you launch Airnav (which worked fine with 3D yesterday), the option has disappeared from the top of the 4.03 Radarbox application window. Real time network is working fine however...
- any ideas ? ( Ive tried rebooting ...and can only assume its a server issue)
Hello,
I got the same problem this morning. 3D isn`t available any more. If i restart the program the 3D icons in the menuebar? disappear after one second.
harvey
We can confirm that our server is working at 100%. No problems reported. SO this has to be a problem on the clients side. Please contact our support and they will help you.
Quote from: AirNav Development on March 08, 2010, 11:46:16 AM
We can confirm that our server is working at 100%. No problems reported. SO this has to be a problem on the clients side. Please contact our support and they will help you.
Why does this have to be at the client end? I am able to get the Network and your website and all my other Internet connections are working - the only one that isn't is my ability to get at 3D for which I paid a lot of money......:-(
Mike
3D working here okay.
Arn't you lucky :-)
My firewall shows traffic to and from the Airnav location and it is working OK in 2D. I have put a ticket in but it is highly frustrating.......
Mike
No 3D here today either. Doing nothing differfent.
J.
Jeremy, Just a quick question - who is your internet provider, mine is Virgin Media. Just wondering if all of us with no 3D have anything in common!
Mike
Dont worry , there is a new 4D upgrade coming out soon, so we will all be able to go back in time, to recoup all our lost subscription services ! ;-)
Ive also raised a ticket with Airnav tech support.
Awaiting response.
No 3D as well
Network ok
No. What was called AltoHiway, my work provider.
J.
Quote from: Roadrunner on March 08, 2010, 01:03:43 PM
Jeremy, Just a quick question - who is your internet provider, mine is Virgin Media. Just wondering if all of us with no 3D have anything in common!
Mike
Quote from: cool_1 on March 08, 2010, 01:06:09 PM
Dont worry , there is a new 4D upgrade coming out soon, so we will all be able to go back in time, to recoup all our lost subscription services ! ;-)
Ive also raised a ticket with Airnav tech support.
Awaiting response.
wow 4d, will that be a small price upgrade too?
I dont have 3D my problem is i cant get any network traffic, and i'm on AOL Talk Talk.
hi all,
the same here in germany: no 3D working, but network connection. i also think that the problem is with airnav not with the various users!
Situation is corrected now.
My network connection is still showing red here.
Situation should be Ok now.
Well done, AirNav Tech Support. Glad to see things back to normal. 3D is an excellent product, and addictive.
Quote from: SkyRoost on March 09, 2010, 12:34:54 AM
Well done, AirNav Tech Support. Glad to see things back to normal. 3D is an excellent product, and addictive.
Hi ted
Nice to see your post complimenting the staff, they deserve it.
from pat
Had switched off by the time this was fixed last night but all working this morning. Thanks AirNav...