AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: jasper37 on March 07, 2010, 08:15:23 AM

Title: reply?
Post by: jasper37 on March 07, 2010, 08:15:23 AM
Can anyone please advise if this department works over the weekend?, [email protected]

i havent had any reply from a email sent 24hrs ago

can support at airnav plz reply asap regarding my concerns and the duplicate payments you taken from my bank account

Many Thanks

Jasper
Title: Re: reply?
Post by: Allocator on March 07, 2010, 08:25:27 AM
Did you get an email auto reply with a 'ticket' number?  If not, then your email didn't get through.

As far as I'm aware, Support works H24, but there may be periods when it takes a bit longer to get a reply.
Title: Re: reply?
Post by: jasper37 on March 07, 2010, 08:28:09 AM
thx Allocator........yep i did get a auto reply
but got nothing since...... hopefully my concerns will be sorted soon

rgds

Jasper
Title: Re: reply?
Post by: AirNav Support on March 07, 2010, 01:23:57 PM
Jasper,

We are here 24/7, sometimes billing issues take longer. You should have received a reply now otherwise PM us.