AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: jasper37 on March 09, 2010, 08:11:29 AM

Title: Network problem
Post by: jasper37 on March 09, 2010, 08:11:29 AM
I dont seem to be getting any live network anymore
support say there is no problem at there end, i have had the network running for 2 years and had np at all
was disconnected for 30 hrs  over weekend then airnav reconnected me. now i see the live network yellow icon that counts down every 20 seconds but no aircraft are shown under the network tab
anybody know what may be wrong?
tried on second pc but same too
Thanks for any help

jasper



Title: Re: Network problem
Post by: Roadrunner on March 09, 2010, 09:32:42 AM
Could be a firewall problem. Can you check that your firewall allows traffic in and out to AirNav.


Screendump of my settings below
Title: Re: Network problem
Post by: jasper37 on March 09, 2010, 06:27:13 PM
many thx roadrunner for your help but disabled the firewall butstill no luck any other ideas i can try or tests re this problem

Title: Re: Network problem
Post by: prbflight on March 10, 2010, 12:40:35 AM
Hi Jasper

Just a thought...right click on the RadarBox icon and go to properties.  Try changing the compatibility mode that you want the program to run under.  This worked for me when I upgraded to Windows 7.

Paul@cyyb
Title: Re: Network problem
Post by: jasper37 on March 10, 2010, 07:11:59 AM
Many thx for all the help
all sorted now
Title: Re: Network problem
Post by: Rotorsport on March 10, 2010, 12:50:10 PM
Was the compatibility mode the fix?
Title: Re: Network problem
Post by: flanker on March 10, 2010, 05:25:09 PM
Had RB on most of the day and just decided to activate network but I'm receiving no network right now? anybody else got problems right now?
Title: Re: Network problem
Post by: AirNav Development on March 10, 2010, 08:13:50 PM
We can confirm that the network has been up and running without any problem today (no downtime at all): please check your internet connection, firewall and if the problem persists contact our support.