Below is a copy of asn email (Less some information) that I have sent Airnav. Can any of you guys advice on the below statement?
Hello there,
I have purchased two 2nd hand radar boxes from a Company called Waters & Stanton in the UK (I'm also UK based). When sold, they had assued me that the units would come with the 1 year subscription.
They do not have the one year. I would like to seek advice as to how I can "re-register" these units in our name.
Just to advise, the usernames are on both CD's (I bougt two radarboxes)
Once these units have been "de-registerd" and become ready to be re-registered can you advise how we would register them in our name.
I suggest that you contact AirNav Support direct at:
[email protected]
Quote from: jonnybobs on May 12, 2010, 11:32:47 AM
Below is a copy of an email (Less some information) that I have sent Airnav. Can any of you guys advice on the below statement?
I did!
jonnybobs,
Please be patient, looks like you posted on the forum one hour after sending the ticket. We usually get back to you within a few hours to a day.
We have had a quick check and don't see anything wrong with your account and will reply via the ticket with the details.
Hi (support)
I do not have an account in my name, This is my issue.
I bought two 2nd user units from an outlet here in UK but the subscriptions are:-
1) Halfway through -- (one I think has a month left and another has 6 months left)
2) Not registered in my name
The supplier keeps telling me that they have also emailed Airnav to "de-ergister" so that we can get our 1 year on both boxes. (which was in the price).
I'm just awaiting a reply.
Best to keep this via the email, we have replied to you anyway via email.
Of course.