AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: phil zech on October 28, 2010, 05:09:02 PM

Title: Low numbers of Real Time Network flights
Post by: phil zech on October 28, 2010, 05:09:02 PM
Evening All,

Just loaded up ANRB after return from work.

Noticed low count of Network flights somewhere between 600-700, when normally would be approx 1300-1400 at this time of day.

Does Air Nav or anyome else have any explanation.

Regards

Phil
Title: Re: Low numbers of Real Time Network flights
Post by: RodBearden on October 28, 2010, 05:52:05 PM
There's a distict lack of returns from the US east coast at the moment - nothing from Washington, NY, Boston areas.

Rod
Title: Re: Low numbers of Real Time Network flights
Post by: AirNav Support on October 28, 2010, 06:44:55 PM
We are investigating this.
Title: Re: Low numbers of Real Time Network flights
Post by: AirNav Support on October 28, 2010, 06:59:33 PM
We will restart the server in a few mins.
Title: Re: Low numbers of Real Time Network flights
Post by: Southwest on October 28, 2010, 07:30:14 PM
I'm only showing 803, normally at this time of night it's well over 1200.
Title: Re: Low numbers of Real Time Network flights
Post by: AirNav Development on October 28, 2010, 09:27:40 PM
All should be Ok at this time. Problem related to server software changes but solved now.
Title: Re: Low numbers of Real Time Network flights
Post by: RodBearden on October 29, 2010, 12:16:11 AM
Ah - that's better - US/Canada East coast buzzing now :-)

Rod
Title: Re: Low numbers of Real Time Network flights
Post by: phil zech on November 02, 2010, 06:05:39 PM
Evening All,

A couple of points re numbers of Network Flights.

Again this early evening , flights are on the low to middle size, fluctuating between 600-1000.

Also the Network Statistics chart shows approx 1600-1700 at around this time and throughout the evening, this seems to be rather high as I have never had that many flights at any one time.

Any explanation as to why these numbers are never attained

Regards

Phil
Title: Re: Low numbers of Real Time Network flights
Post by: Runway 31 on November 02, 2010, 06:15:19 PM
Noticed them on the low side as well struggling to get over 1000 on the network.  I have seen 1600 once before last month but usually peaking at around a max of 1500 a couple of times per day but not for the last couple of weeks.

Alan
Title: Re: Low numbers of Real Time Network flights
Post by: AirNav Development on November 03, 2010, 12:34:29 AM
We are aware of this situation which happened for the second time. We just added some code to the server application to try to find out what is causing this.
Title: Re: Low numbers of Real Time Network flights
Post by: Runway 31 on November 03, 2010, 07:36:11 AM
There doesnt appear to be any coverage from the Americas at all just now.  Only 1 aircraft from Cancun showing at this time.

Alan
Title: Re: Low numbers of Real Time Network flights
Post by: Runway 31 on November 03, 2010, 09:01:01 AM
Network count now doubled to around 900 flights was as low as 380 at 0730.

Alan
Title: Re: Low numbers of Real Time Network flights
Post by: Southwest on November 03, 2010, 10:10:21 AM
It appears that Air Navs servers are struggling to cope.  In the space of ten minutes last night my network count went from 850 (which is pretty low anyway), down to under 300 and then up to 579 where it stayed until I got bored and switched off.

So, 5 days on from the original posting, things don't seem to be getting any better.
Title: Re: Low numbers of Real Time Network flights
Post by: AirNav Support on November 03, 2010, 10:14:45 AM
They are coping with the load fine, thats not the issue.

The issue was thought to be fixed last week and it stayed that way untill yesterday when the issue came back. It is still being investigated at the moment, please accept our apologies.
Title: Re: Low numbers of Real Time Network flights
Post by: phil zech on November 04, 2010, 08:18:39 PM
Air Nav,

Any update on issue with low Network flights.

Still struggling to reach 1000 tonight, averaging between 600-900


Regards

Phil
Title: Re: Low numbers of Real Time Network flights
Post by: fossie1 on November 07, 2010, 11:39:33 AM
My network is jumping from 150 to 300 then 500 but never much higher. Is anyone else still experiencing this today?

Thanks

Stephen
Title: Re: Low numbers of Real Time Network flights
Post by: phil zech on November 07, 2010, 01:51:55 PM
Stephen,

Yes, same here.

According to Network stats there should be between 1600/1700 at this time of day.

Massive change in number of Network flights , after every update,  301 to 1150 to 750 to 450 to 950 to 500 all in space of 1 minute, surely this cant be right.

If it is then the Network statistics need to be updated to show this, as I cannot remember when I saw 1899 flights in Network.

Air Nav , any update on this problem.


Phil


Phil

Title: Re: Low numbers of Real Time Network flights
Post by: AirNav Support on November 07, 2010, 02:02:20 PM
This is still being worked on unfortunately. The network stats show the flights in the network (with 2 min timeout) and we can actually view the network flights on our server and they are correct (that's what the stats use). However there is an issue with the service which is providing the data down to your software.

The issue isn't anything to do with server loads either as this has happened when the network is very quiet when its night in Europe and the issue did rectify itself a few times this week for long periods.

We are doing our best to get to the bottom of this and we hope to have the service 100% as soon as possible. Apologies for the inconvenience caused.
Title: Re: Low numbers of Real Time Network flights
Post by: phil zech on November 07, 2010, 02:22:59 PM
Thanks for update Support

Phil