AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: fossie1 on March 12, 2011, 12:47:25 PM

Title: Live Network delayed
Post by: fossie1 on March 12, 2011, 12:47:25 PM
Hi, my live network seems to be delayed. Anyone else noticing this?

Cheers


Stephen
Title: Re: Live Network delayed
Post by: CoastGuardJon on March 12, 2011, 05:19:18 PM
I've found the network to be all over the place this afternoon - 1200 one refresh, next 13, back up and then a few minutes later back down to 20, also screen controls acting up when this is happening.
Title: Re: Live Network delayed
Post by: AirNav Support on March 12, 2011, 05:28:50 PM
We will investigate.
Title: Re: Live Network delayed
Post by: CoastGuardJon on March 12, 2011, 05:46:30 PM
Thanks ANS, it's just done again a couple of times in 5 minutes, I'll see if I can grab a screenshot before and after. It's a real PITA if you're trying to follow one particular flight as it keeps losing it.  Is anyone else experiencing this?
Title: Re: Live Network delayed
Post by: RodBearden on March 12, 2011, 06:04:19 PM
I've been getting this problem for a few days now - I've been putting it down to my slow broadband connection, but perhaps it is a server problem.

Rod
Title: Re: Live Network delayed
Post by: Runway 31 on March 12, 2011, 06:21:11 PM
Can confirm the network is down to double figures one minute and 1300 the next.  Noticed it for the last 3 days or so.

Alan
Title: Re: Live Network delayed
Post by: fossie1 on March 12, 2011, 06:47:23 PM
When going from my flights to network flights the plotted position is going backwards.

Regards

Stephen

Title: Re: Live Network delayed
Post by: tarbat on March 12, 2011, 06:54:03 PM
Quote from: fossie1 on March 12, 2011, 06:47:23 PM
When going from my flights to network flights the plotted position is going backwards.

Regards

Stephen



Are you definately getting the live network?  The status at the bottom of the screen should say "Real Time Network" with the 20 second countdown.
Title: Re: Live Network delayed
Post by: fossie1 on March 12, 2011, 06:59:50 PM
Yes it is, and its counting down from 20. I also have noticed that the tags are only re-positioning once a minute.

Stephen
Title: Re: Live Network delayed
Post by: AirNav Support on March 12, 2011, 07:37:37 PM
Its being looked at the moment, more news soon, Please acccept our apologies.
Title: Re: Live Network delayed
Post by: fossie1 on March 12, 2011, 07:45:57 PM
Ok thanks.

Stephen

Title: Re: Live Network delayed
Post by: AirNav Development on March 13, 2011, 01:15:12 AM
This situation could be related to the last software change we did on the server.
We setup a monitoring script to evaluate how the database will perform during the following 24 hours. We will make the necessary changes after the problem is identified.
Title: Re: Live Network delayed
Post by: Chris11 on March 13, 2011, 07:23:38 AM
Seems to have disappeared completely now
Title: Re: Live Network delayed
Post by: aircraftenthusiast2000 on March 13, 2011, 08:31:30 AM
Network not working, very frustrating. Hopefully Airnav are working to resolve the network problem.
Title: Re: Live Network delayed
Post by: tarbat on March 13, 2011, 08:38:53 AM
Network is working okay here.  1082 aircraft.
Title: Re: Live Network delayed
Post by: Runway 31 on March 13, 2011, 08:47:23 AM
Working here as well 1082 at this time.

Alan
Title: Re: Live Network delayed
Post by: aircraftenthusiast2000 on March 13, 2011, 09:22:02 AM
network keeps freezing
Title: Re: Live Network delayed
Post by: Runway 31 on March 13, 2011, 10:41:12 AM
Yes freezing and all aircraft have timed out. Network count 0 at 1041. Back up to 1300 and now down to 397 and back up to 1308.  Up and down like a yo-yo.

Alan
Title: Re: Live Network delayed
Post by: phil zech on March 13, 2011, 10:44:00 AM
Keeps freezing, Network Box is now Yellow, numbers jumping from 1436,  236, 1345, 249 , 4 !  and now  nothing .

All is not well. Been jumping from high to low numbers for past few days.

Regards

Phil
Title: Re: Live Network delayed
Post by: chewycanes on March 13, 2011, 10:45:42 AM
Hi
Network light yellow and very occasionally goes green.

@10.44

Brian

Title: Re: Live Network delayed
Post by: phil zech on March 13, 2011, 12:19:51 PM
Network back up, but not doing as it should.

Still jumping from high to low numbers, flights not moving on map after update, flights would seem to hovering at 2700ft on approach to LHR. Then on ground after 2-3 spells of "Connecting to Network server"

Paying for Real-Time not delayed!

Regards

Phil
Title: Re: Live Network delayed
Post by: Runway 31 on March 13, 2011, 12:24:31 PM
In case you didnt see this Phil, posted 01:15 this morning by Airnav.

This situation could be related to the last software change we did on the server.
We setup a monitoring script to evaluate how the database will perform during the following 24 hours. We will make the necessary changes after the problem is identified."

Alan

Title: Re: Live Network delayed
Post by: airnav62 on March 13, 2011, 02:55:17 PM
Hi

I have only just upgraded to the Live Network a couple of days ago.

Can some one please advise if problems with the live network is a regular thing?

Also when the network is working properly should my aircraft position labels be moving every 20secs or so with each update?

Since getting the live network all my network flights have been a good 15-25miles away from there true positions with updates every 2minutes or so if i am lucky.

Cheers Karl
Title: Re: Live Network delayed
Post by: chewycanes on March 13, 2011, 03:50:54 PM
Alan
Sorry if i am wrong but the post by Airnav you mention is not obvious to me.

Thanks
Brian
Title: Re: Live Network delayed
Post by: AirNav Development on March 13, 2011, 04:02:24 PM
We have found some problems with the server. We've deployed a revised software a few minutes ago. Tests will continue.
Title: Re: Live Network delayed
Post by: chewycanes on March 13, 2011, 04:09:46 PM
Airnav

Why do you not post when you have done updates or changes to the server and make the post locked/permanent so that when people logon the first thing they see is that you are doing this and can respond as required.

Thanks
Brian
Title: Re: Live Network delayed
Post by: Runway 31 on March 13, 2011, 04:10:54 PM
I might be being thick here Brian but I dont know what you mean.

Airnav started a thread a week or so ago stating they had made some changes to the server routines and asked that we let them know if there were any problems

Thier reply No11 on this thread, states they are acknowledging the reports of network problems raised in this thread and they were running a script over the next 24 hours to find out what the problem is.  Once they know the problem they will fix it?

Just noted I mentioned Reply No. 9 in my earlier relpy

Hopefully this helps.

Alan
Title: Re: Live Network delayed
Post by: chewycanes on March 13, 2011, 04:30:45 PM
Alan
Thanks for your reply.
What i am trying to say is that many people will logon and look at the headlines of today and decide on the headlines whether to read or not. A thread a week ago about possible changes does not indicate testing today.

I don't read all the posts based on the title straight away as i don't think they affect me.

Perhaps thats my fault.

But what i am saying is if Airnav just do a post on the day and make it FIXED (ie obvious when you logon) that they are doing some testing/upgrade people will be aware of possible problems.

If they just post it and people then people comment it gets lost down the post unless the title is obvious.

Thanks
Brian

Title: Re: Live Network delayed
Post by: Runway 31 on March 13, 2011, 05:02:15 PM
Point taken Brian, the thread was entitled Radarbox Server Maintenance on 8/3 and I guess that as it is now on page 3 it may get lost for some who have been away from the Board for a time.

May be some way to put some threads as sticky to stay at the top while still current.

Alan
Title: Re: Live Network delayed
Post by: chewycanes on March 13, 2011, 05:06:03 PM
Alan
Totally agree.
If you look at the title of this post you would not think we are discussing this.

Thanks
Brian
Title: Re: Live Network delayed
Post by: AirNav Development on March 14, 2011, 01:05:42 AM
We are still working on this with several improvements today (fine tuning of the server software).
Title: Re: Live Network delayed
Post by: AirNav Development on March 14, 2011, 03:36:52 PM
As per our monitoring system situation seems to be corrected now.
If any of our users notices this problem again please let us know.