Hi to all:
My radarbox is not receiving signals even with aircraft over my head ... I send a support request, ticket number 85865, to airnav systems at 15 Jun, but until now no answer is received.
Also have contact Primetec and they told me that they don´t sell the equipment anymore and that service is unavailable.
Could anyone, please, tell me where can i have my radarbox repaired? Preference: Portugal.
Many thanks
Iceman
Iceman - check your spam folder - Support are usually very good at responding.
I don't know how old your box is, but remember RadarBox comes with a 2-year guarantee.
Rod
Quote from: RodBearden on July 03, 2011, 05:01:32 PM
Iceman - check your spam folder - Support are usually very good at responding.
I don't know how old your box is, but remember RadarBox comes with a 2-year guarantee.
Rod
Hi, RodBearden.
Thanks for replying.
My radarbox is one of the first , so not in guarantee...
I allways check my spam and no answer was there.
Many thanks.
I would personally try Support again, but I believe the official repairers are now Waters & Stanton: http://www.wsplc.com/ - their Contact Us link is hidden at the bottom of their homepage if you want to contact them direct.
Rod
Hi Iceman, W&S repair and support is (in my experience, second to none), post your box off, with fault description and your details, and expect a 10 day or so turnaround.
Hi Sir,
We did reply back to you that day, we have pmed you the reply again.
HI:
Thanks to all the answers.
Some minutes ago i receive also a PM from Airnav.
I'm going to contact Waters & Stanton an send him my radarbox.
Best regards to all.
Iceman