AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: TEDDYBEAR on August 21, 2011, 08:05:13 AM

Title: NETWORK
Post by: TEDDYBEAR on August 21, 2011, 08:05:13 AM
Can someone please confirm if the network id down. At present mine is showing a yellow square in the network box but refreshing every 4 seconds instead of 30.

Bryan
Title: Re: NETWORK
Post by: satbopper on August 21, 2011, 08:07:07 AM
Hello
Here in Zoetermeer,The Netherlands also
Title: Re: NETWORK
Post by: jaspair on August 21, 2011, 09:24:04 AM
network has been off for a few hours
Title: Re: NETWORK
Post by: EK01 on August 21, 2011, 09:25:40 AM
Here we go again !
Title: Re: NETWORK
Post by: TEDDYBEAR on August 21, 2011, 09:44:44 AM
WHAT do you mean here we go again? The Status page shows it is working which it seems from the posts it is not. All I am trying to establish is a) is the network OK and a fault is on my box or b) vice versa.

Bryan
Title: Re: NETWORK
Post by: Runway 31 on August 21, 2011, 09:48:39 AM
Bryan,

As per previous replies the network is down.  I guess the Airnav crew are spending Saturday night in one of the bars in the Gaslight district.

Alan
Title: Re: NETWORK
Post by: EK01 on August 21, 2011, 10:07:13 AM
Quote from: TEDDYBEAR on August 21, 2011, 09:44:44 AM
WHAT do you mean here we go again? The Status page shows it is working which it seems from the posts it is not. All I am trying to establish is a) is the network OK and a fault is on my box or b) vice versa.

Bryan

It's quite simple Bryan. The network recently has been more off than on in spite of numerous assurances from AN that all is well, a new server is up and running, tests have been done, everything should be ok now. Quite frankly a load of tosh. Unfortunately, presumably us viewers in Europe have to wait until our American friends get out of their beds and notice that yet again it isn't working before they can set about fixing it.
Hence, 'Here we go again'. A not unusual occurence I'm afraid !
Title: Re: NETWORK
Post by: AirNav Support on August 21, 2011, 10:15:51 AM
We have been investigating and restarting the server. We once again apologise for any trouble caused.
Title: Re: NETWORK
Post by: AirNav Support on August 21, 2011, 11:28:32 AM
We are still having ongoing troubles with the services coming up. We will keep you informed, apologies for the inconvenience
Title: Re: NETWORK
Post by: AirNav Support on August 21, 2011, 11:54:31 AM
Services should now be coming online. We will post soon to confirm.
Title: Re: NETWORK
Post by: AirNav Support on August 21, 2011, 12:11:16 PM
Network is back online.

We had an issue with our Windows Server which populates data for our network. This meant while the website the was not affected the online services didn't have any fresh data. Once the issue was identified we had our Windows engineers rectify the issue which took some time. We apologise for this.