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Title: problem starting radarbox 3d with windows 7 ref unique user id exceeded
Post by: EIME2 on October 12, 2011, 01:38:31 PM

Afternoon all

The problem started when i changed o/s a few weeks ago from xp to windows 7 the air nav 3d will turn on but i can not get on to the network the msg that keeps coming up on the bar below the screen is unique user id exceeded any kind soul got a fix for this the box was bought second hand and was working fine on xp but not on win 7 MTIA

EIME2

Title: Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
Post by: RodBearden on October 12, 2011, 01:53:18 PM

Hi EIME2 and welcome to the forum

You prpbably need to contact Support on [email protected] with your RdarBox number (found underneath the box).

They will probably need to set up your box because the new O/S may mislead their servers into thinking that you've installed it on another computer. Should be quick and easy (famous last words!)

Rod

Title: Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
Post by: EIME2 on October 12, 2011, 01:58:32 PM

Thanks Rod for the quick response to my question and for the welcome i will give them a shout now

EIME2/Mick

Title: Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
Post by: AirNav Support on October 12, 2011, 02:16:40 PM

Should be reset now for you.

Title: Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
Post by: EIME2 on October 12, 2011, 03:16:56 PM

Thanks guys thats sorted now fantastic back up and running

Mick

AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: EIME2 on October 12, 2011, 01:38:31 PM