Friends,
Is the RB24´s website down? Any URL changes?
All the best,
It should be up. There haven't been any problems with it today that I'm aware of. I will check the logs to see if it went down earlier. Please let me know if you still cannot access it.
Erro 118 (net::ERR_CONNECTION_TIMED_OUT)
Nothing...
I havent been able to access it for around a week or so and was advised by support it was being worked on. The start up page is cluttered with various things like a greyed out pilots view etc and is a real mess, Still cannot gain access.
Alan
Working okay here on the beta testing URL.
I have attached what I get when I click onto https://www.radarbox24.com/VLypwHDPQN/ When I click on Log In nothing happens
Alan
Maybe a browser or cookies problem. I'm using Safari on an iPad. I'll go and check on my desktop now.
I am using IE 9 and had no problems until around a week ago. I havent made any changes or updated using Windows update since 29/7
Alan
Working on desktop using Google Chrome. I have problems runnning it with IE9 because of the slow performance on my PC.
(http://farm8.staticflickr.com/7261/7856527170_e3b657f44b_z_d.jpg) (http://www.flickr.com/photos/tarbat/7856527170/sizes/o/in/photostream/)
Just cleared out my internet history got rid of all my cookies etc, still the same. Hopefully Airnav will be able to assist.
Will try download Firefox to see if it makes any difference.
Thanks
Alan
Doesnt work in Firefox just get a 404 error message server not found
Alan
Friends,
I cleared out history, cahes and cookies. I retried without success. Chrome and IE9 spent a lot of seconds waiting to connect but instead of it, continuing to show the message Erro 118 (net::ERR_CONNECTION_TIMED_OUT): O tempo limite da operação foi atingido.
Downloaded and installed Chrome and all working OK
Alan
I have just tried IE9, Chrome, Mozilla and Safari on IPAD, that are working a few days ago, and now they are not working. I tried in 4 diferent PCs.
All,
I am making some significant changes to the server and database over the next few days. You will likely find the site becoming unavailable/broken. I will reply to this forum as soon as I feel it's stable again. There are a few new feature requests that require restructuring the database and some of the API. Sorry for the inconvenience.
Quote from: daniales on August 25, 2012, 12:48:52 PM
Friends,
I cleared out history, cahes and cookies. I retried without success. Chrome and IE9 spent a lot of seconds waiting to connect but instead of it, continuing to show the message Erro 118 (net::ERR_CONNECTION_TIMED_OUT): O tempo limite da operação foi atingido.
A few days ago we moved to the beta site to a server located in Europe rather than in the USA where it was located before. There may be a DNS issue that is causing your connection to try to connect to the old server. Can you try these URLs and see if you get the same ERR_CONNECTION_TIMEOUT error?
https://europe1.radarbox24.com/VLypwHDPQN/
https://us1.radarbox24.com/VLypwHDPQN/
Note, the site will be hit-and-miss for the next few days while I work on some major back-end changes so it may look broken at times.
Also, if you have problems, try viewing your browser "console"
(Chrome--Tools->Developer Tools, Firefox--Control+Shift+J, IE -- F12 and then "Console" tab)
I have a lot of debug info going to the console and if there are errors, there should be error messages visible (usually in red font). Please let me know of any errors you encounter as this helps in debugging.
Now, the US link is working for me.
Dev,
On trying both the above links in IE9 I get access OK but he page is still the same cluttered mess that does nothing as per the picture provided on page 1. Everything is working OK on Chrome except that there is a red line through https. and there is a red cross though the padlock.
Alan
Quote from: Runway 31 on August 26, 2012, 10:03:38 AM
Dev,
On trying both the above links in IE9 I get access OK but he page is still the same cluttered mess that does nothing as per the picture provided on page 1. Everything is working OK on Chrome except that there is a red line through https. and there is a red cross though the padlock.
Alan
It seems that your IE is not loading the JavaScript correctly. Can you verify that you have fully deleted your IE browser cache?
IE -- Settings icon (upper right-hand corner) -> Internet Options -> "Browser History"-> "Delete" button
Then make sure "Temporary Internet Files" and "Cookies" checkboxes are selected and click "Delete". You may have an older cached JavaScript file that is causing it not to load correctly. Please let me know if that doesn't fix the IE problem.
Did as you advised and still the same when clicking on both links. BTW it doesnt like the Security Certificate and get the following message when i click the links - The security certificate presented by this website was issued for a different website's address
Alan
If you use either of the two links above (us1.radarbox24.com or europe1.radarbox24.com) you will get the certificate error. Both server will eventually alias to "www.radarbox24.com" which is what the certificate is valid for. If you use www.radarbox24.com you will not get the certificate error.
http://www.radarbox24.com/ is unavailable but no error
Alan
Sorry, I forgot to mention you will need that random string on the end to access the beta:
https://www.radarbox24.com/VLypwHDPQN/
The correct scrren comes up for a fraction of a second then gets over written by the junk
Alan
Quote from: Runway 31 on August 26, 2012, 05:40:05 PM
The correct scrren comes up for a fraction of a second then gets over written by the junk
Alan
Alan,
Would you try to hit F12 in your IE while the junk is visible (to open the developer tools). Then click on the "Console" tab in the developer tools window. Once the console is visible, refresh the Radarbox24 webpage. If you see any error messages in the console, could you please send those to me?
I got it working in IE9 by doing a hard refresh - CTRL-F5 Although I do briefly see an "Invalid Token" message, but that clears and then works okay.
Hello
https://europe1.radarbox24.com/VLypwHDPQN/ , https://us1.radarbox24.com/VLypwHDPQN/ and https://www.radarbox24.com/VLypwHDPQN/ all work fine here on Fire Fox
Thank you
Andrew
Dev,
Did what you advised and the console read out showed me the problem. The first line showed that for some reason I had the Radarbox24 screen on compatability mode. I have clicked the compatability mode again and it is now displaying correctly with everything back to the way it should be.
Alan
Quote from: Runway 31 on August 27, 2012, 08:18:03 AM
Dev,
Did what you advised and the console read out showed me the problem. The first line showed that for some reason I had the Radarbox24 screen on compatability mode. I have clicked the compatability mode again and it is now displaying correctly with everything back to the way it should be.
Alan
Alan -- That's great news its working again. Thank you for noting that it was the "compatibility mode" that was causing this problem. I will try to add a software check to see if this is on and display a warning message for other users.