AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: Captainminibar on December 06, 2012, 08:23:38 PM

Title: Phone Contact
Post by: Captainminibar on December 06, 2012, 08:23:38 PM
Is there a number to call to get directly to a live person.  All messages to the voicemail line go unanswered and the same for the Tech Support web link.

I think I have business for AirNav if I can get questions answered.

Thank you,

CM
Title: Re: Phone Contact
Post by: Runway 31 on December 06, 2012, 08:30:23 PM
I would suggest you make initial contact via support [email protected]

Alan
Title: Re: Phone Contact
Post by: Captainminibar on December 07, 2012, 08:39:12 PM
Thank you, Alan.

CM
Title: Re: Phone Contact
Post by: Captainminibar on December 11, 2012, 06:11:33 PM
OK,

I tried via support to get a return phone call from the home office.  Like every other try - here and numerous phone calls which goes right to voicemail, my request is never addressed and my phone number never gets called from a live human being at AirNav.

Can someone explain why?

Is there a secret handshake that I am missing?

CM

Title: Re: Phone Contact
Post by: AirNav Support on December 11, 2012, 07:53:46 PM
Hi Captainminibar,

PM us your details and we will pass it our sales team. Not sure what has happened to earlier attempts you have tried.
Title: Re: Phone Contact
Post by: Captainminibar on December 12, 2012, 12:22:40 AM
Thank you.  I am reluctant to post my contacts for all to see.  Do you have a private portal?

CM
Title: Re: Phone Contact
Post by: RodBearden on December 12, 2012, 01:43:18 AM
CM - The PM button is the little speech bubble icon to the left of the messages under the poster's name and number of posts. Click that to send a Personal Message to Support - no-one else will see it.

Rod