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AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: dmu158 on February 01, 2013, 02:03:19 PM

Title: networking, money taken for new subscription but message says account expired
Post by: dmu158 on February 01, 2013, 02:03:19 PM
Hi
Still having problems networking, after contacting 'air nav' yesterday it started networking but switched on computer today & 'my account' says it expired at end of Jan (which it did) but subs renewed yesterday, so no networking again ! (getting rather fustrated now with no UK phone number to contact about)
Title: Re: networking, money taken for new subscription but message says account expired
Post by: Runway 31 on February 01, 2013, 02:11:16 PM
Would suggest you contact support again, the server was off, so may have been a cause.

Alan
Title: Re: networking, money taken for new subscription but message says account expired
Post by: AirNav Support on February 01, 2013, 02:30:35 PM
It should be ok now it was related to the Server.

As for future issues please contact us direct first, the forum is not monitored 24/7 and there is no need to start a new post when you had one yesterday.
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