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AirNav Systems Forum

AirNav Radar => AirNav Radar Discussion => Topic started by: meder on September 29, 2016, 07:14:40 PM

Title: 3D not working since latest windows update
Post by: meder on September 29, 2016, 07:14:40 PM
Hi
My 3D has stopped working reverting me to the 2D version, after the big windows update.There is no 3D icon in the interface, I have emailed support withe serial numbers ect but no reply.
Any help please
Thanks
Title: Re: 3D not working since latest windows update
Post by: Runway 31 on September 29, 2016, 07:19:14 PM
Give them 24 hours to reply

Alan
Title: Re: 3D not working since latest windows update
Post by: meder on October 09, 2016, 06:28:01 PM
Thks Alan

Its been a couple of weeks now,have sent 2xemails and no reply
Title: Re: 3D not working since latest windows update
Post by: Runway 31 on October 09, 2016, 06:58:23 PM
I will see if I can contact them

Alan
Title: Re: 3D not working since latest windows update
Post by: AirNav Support on October 11, 2016, 12:42:20 PM
You should get a ticket id when you contact support, if you don't please resend again as it may have been caught up in spam, otherwise contact us via PM.
Title: Re: 3D not working since latest windows update
Post by: meder on October 20, 2016, 02:04:12 PM
I have fired yet another email of.If that fails how do I PM please
Title: Re: 3D not working since latest windows update
Post by: Runway 31 on October 20, 2016, 07:00:22 PM
If you go to the last post from support in reply to you 9 days ago you will see under their name and posts**** is a globe and another symbol.  The other symbol is for PM,click on it

Alan
Title: Re: 3D not working since latest windows update
Post by: meder on October 20, 2016, 07:49:42 PM
Thanks for that,Have got it working.Got reply from airnav support it was activated.
Have reinstalled airnave AND google earth and it now works
Thanks lads
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