Radarbox repair service

[iceman]

Hi to all:

My radarbox is not receiving signals even with aircraft  over my head ... I send a support request,  ticket number 85865, to airnav systems at 15 Jun, but until now no answer is received.
Also have contact Primetec and they told me that they don´t sell the equipment anymore and that service  is unavailable.

Could anyone, please, tell me where can i have my radarbox repaired? Preference: Portugal.
Many thanks
Iceman

[RodBearden]

Iceman - check your spam folder - Support are usually very good at responding.

I don't know how old your box is, but remember RadarBox comes with a 2-year guarantee.

Rod

[iceman]

Iceman - check your spam folder - Support are usually very good at responding.

I don't know how old your box is, but remember RadarBox comes with a 2-year guarantee.

Rod

Hi, RodBearden.
Thanks for replying.
My radarbox is one of the first , so not in guarantee...
I allways check my spam and no answer was there.

Many thanks.

[RodBearden]

I would personally try Support again, but I believe the official repairers are now Waters & Stanton: http://www.wsplc.com/ - their Contact Us link is hidden at the bottom of their homepage if you want to contact them direct.

Rod

[CoastGuardJon]

Hi Iceman, W&S repair and support is (in my experience, second to none), post your box off, with fault description and your details, and expect a 10 day or so turnaround.

[AirNav Support]

Hi Sir,

We did reply back to you that day, we have pmed you the reply again.

[iceman]

HI:

Thanks to all the answers.

Some minutes ago i receive also a PM from Airnav.

I'm going to  contact Waters & Stanton an send him my radarbox.

Best regards to all.

Iceman