RadarBox24 Data Sharer 1.2 - Can't Connect to Server

doug.pinner · September 12, 2025, 04:03:29 PM

The RadarBox24 Data Sharer 1.20 Windows client (on Windows 10) dropped my connection to the server approximately 16 hours ago and will NOT reconnect. I have confirmed my login credentials on the site and they are functioning properly. I have reinstalled the client and rebooted the workstation, but it continues to produce the error, "Couldn't contact server. Please try again." See attached image.

Is the server down??

Thanks, Doug

tomascubero · September 12, 2025, 05:06:02 PM

Can confirm same here, been like that since around 0100z today.

doug.pinner · September 12, 2025, 05:23:52 PM

FYI... As it happens, the AirNav server (audio.rb24.com) that receives my VHF Airband data also appears to be offline and has not been accepting my VHF audio for several days now.

Doubt this is the correct forum for that info, but not sure which other topic/forum to use to report.

Thanks, Doug

Runway 31 · September 12, 2025, 06:22:16 PM

Email support [email protected] they do not monitor the forum

Alan

doug.pinner · September 12, 2025, 07:13:15 PM

Thanks! Emailed support, received auto-reply, waiting for actual response.

Runway 31 · September 13, 2025, 11:42:52 AM

The issue has been passed to the developers to fix

Alan

Erich · September 13, 2025, 04:21:48 PM

Danke Server ist OK.
LG Erich

Runway 31 · September 13, 2025, 04:43:42 PM

Thanks Erich, updater now working also

Alan