Airnav Radar Box Hardware: 'Checking'?

Started by Johnn, March 21, 2009, 02:14:52 PM

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Johnn

I have managed to install the drivers okay now on my vista laptop, and have them installed correctly, thanks to the airnav teams youtube channel.
Why have I got Hardware Checking instead of Connected?
Faulty Usb? I have tried all usb ports on  my laptop.
Thanks John
Johnn -

Allocator

Maybe a firewall stopping the connection?

I'm not a Vista specialist I'm afraid, can somebody else help here?

tarbat


Johnn

Hi Tarbat,
It Is A 32 Bit Operating System.
Thanks
Johnn -

tarbat

Are any errors showing in Device Manager for the Radrbox?

Johnn

Johnn -

Allocator

John,

Are you receiving Network traffic OK?

AirNav Support

Have you copied over any database files?

Also sometimes this might happen if you have installed RB as a different user in Vista and running it as someone else. Can you install it as admin and in a area outside your virtual directory.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Blackthorn

I run on three Vista PC's and I found it is best to install as admin in a separate directory named airnav then ensure your virus checker does not check that particular directory.

Also try to use the USB connectors on the back of the PC rather than the extension connectors on the front panel, I have seen this give issues for some.

Johnn

Hi There, Just A Update On This Topic, I Have Now Got It All Working And Hardware : Connected.
I Reinstalled Windows Vista, And All Seems To Work Nicely!.
Thanks For Everyones Advice.
Thanks John
Johnn -