Network Flights Slowing Down Application Response Time

Started by markyeulett, June 30, 2009, 07:24:35 PM

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markyeulett

Help Please

Just subscribed to Network Flight data and have tried on 2 laptops (XP & Vista) but the load from the network flights slows the ANRB application to a virtual standstill on both.  Is this normal?  Any ideas how to speed up

If this is as good as it gets I will have to cancel the subscription as its unusable?

Thanks
Mark


AirNav Support

It shouldn't make it unusable.

How fast is your net connection? Sounds like it cannot cope with the download and hence the software is always downloading and then gets into a continuous cycle.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Allocator

Quote from: markyeulett on June 30, 2009, 07:24:35 PM
Help Please

Just subscribed to Network Flight data and have tried on 2 laptops (XP & Vista) but the load from the network flights slows the ANRB application to a virtual standstill on both.  Is this normal?  Any ideas how to speed up

If this is as good as it gets I will have to cancel the subscription as its unusable?

Thanks
Mark



Viewing the RB network data doesn't affect the speed of the RB software unless you have a poor or intermittent Internet connection.

Why would you have to cancel the Network subscription.  It is free for the first 12 months and if you are having problems with it, you just switch it off - at no cost :-)

markyeulett

Have had box nearly 2 years - just decided to re-subscribe now that South of Spain is covered.

Just run test on broadband speed - is this too low?

Date Today 21:02
Download Speed 1091 kbps (136kB/s)
Upload Speed   327 kbps (40.9kB/s)

Allocator

#4
Quote from: markyeulett on June 30, 2009, 08:04:32 PM
Have had box nearly 2 years - just decided to re-subscribe now that South of Spain is covered.

Just run test on broadband speed - is this too low?

Date Today 21:02
Download Speed 1091 kbps (136kB/s)
Upload Speed   327 kbps (40.9kB/s)


So the RB Network was Ok for the first 12 months that you were using it?

If it was, then there must be something else affecting your speed.

My current connection speed is:

1.9 Mb/s down
0.36 Mb/s up

But I've run the RB Network at dial-up speeds and not had any problem.  When I did have a problem, it wasn't because the speed was slow, it was because it was inconsistent - fast one minute then slowing down to almost nothing the next.

What version of RB software are you using?

markyeulett

Did not really use it in 1st 12 months much as early software was not good with the Network - lots of conflicts.

I have a 2nd broadband connection which is :-

Date Today 21:16 
Download Speed 4528 kbps (566kB/s)
Upload Speed  370 kbps (46.3kB/s)
   
Just swapped to this (will be calling BT about the other) and no change. Application still does not respond for long periods and hans up.  Using 2009 first full release doftware.

Cheers
Mark

markyeulett

Further to the last post - the network update counter keeps freezing instead of simply counting down 29-0 and then refreshing.

AirNav Support

Can you try the beta version on the forum and see whether that helps?
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

markyeulett

it freezes usually at 23 secs

is it a straight upgrade from 2009?

Allocator

Quote from: markyeulett on June 30, 2009, 08:21:40 PM
Did not really use it in 1st 12 months much as early software was not good with the Network - lots of conflicts.


All noted Mark, the Netwok has been good with all my PC's since I got RB almost 2 years ago.  The time I had trouble was using a 3G USB mobile Internet connection from Orange, laughingly called Internet Everywhere.   It should be called Internet Here and There - even in London the connection is very unreliable.  It's fine for email, but for browsing or uploading, it's pretty poor.

Shame I'm only 12 months into an 18 month contract!

markyeulett

Thanks folks - have upgraded to the beta software and it definitely seems to have improved - i will keep watch and come back if it reverts to previous performance.

Mark

Allocator

Mark,

I hope that it works OK for you.  The V3.0 is beta software, so there might be the odd glitch, but let us all know how you get on :-)

markyeulett

WORKED GREAT SINCE LOADING FOR REST OF THE EVENING - CHEERS