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Reporter issues?

Started by Canonjohns40D, December 25, 2009, 01:35:21 AM

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Canonjohns40D

Hi i'm not sure if this is a problem with my Pc but I'm finding all day yesterday I had little or no information being recorded on My flights in these fields:

  Route Registration  Airccraft silouhette Airline . Anyone else seen this ?

I am getting Status ModeS Country Flag flight ID in all cases but the other information is missing in large parts of the record. My PC is being overhauled next week as i have a memory issue, might this be the cause?

John

As I type the network has just disappeared.
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

Canonjohns40D

Same issue today allowing that traffic is quieter. i am also suffering sudden crashes now. The system simply shuts down. I loose what ever traffic existed up to the crash and the polar diagram resets.

Might be my pc but any assistance welcome.

John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

Allocator

John, is that the PC shutting down, or RadarBox shutting down?

Canonjohns40D

Hi Allocator  it's Airnav PC Stays on. Interestigly if I open reporter and it appears with the map in the background, when I close it the portion over the map remains on view. I have to shut radarbox and reopen to see a full map?????????????????? I am leaning towards a PC issue (memory).

I bought the girls a new tv for their bedroom for Christmas and plugged it in this morning, dead as a dodo.

I hate Christmas.

John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

Allocator

I'd suggest renaming your existing RB directory and doing a new fresh install.  See if this runs OK for a bit, then you can copy over any files that you need from the old renamed directory.

Canonjohns40D

Hi Allocator

I did that last night same issues today. This is why I am wondering if the PC is to blame? Anyhow I am getting it looked at tomorrow Brother in Law who works in IT.

Thanks for trying anyhow. Hope you are having a great Christmas.
Regards


John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

Canonjohns40D

Hi re below these issues continue today and now no photographs are being populated. Any thoughts please?

John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.

AirNav Support

Photos are working fine, we have just checked, it does seem like something wierd is happening with your machine.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Allocator

Quote from: Canonjohns40D on December 26, 2009, 04:38:17 PM
Hi re below these issues continue today and now no photographs are being populated. Any thoughts please?

John

Everything seems OK here too and photos are definitely downloading OK.

Canonjohns40D

Hi all PC ad a service from Bro in Law. Cleared former version of Radarbox re-installed and hey presto, all seems fine.

Thanks for the help guys.

John
Hi I'm John... and I'm a Radarbox User. I'm based in Bangor Co Down Northern Ireland.