Netwrok limit reached???

Started by Storm, February 02, 2010, 03:12:03 PM

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Storm

Hi,

I just got this message, I have never seen this before.

Details:
You have reached your monthly limit.
You will be able to download real-time data again on: 2010/03/05 15:00

How is this possible, being just the second day of the month?

AirNav Support

#1
Your renewal probally didn't go through properly, email support or use the ticket system.

There is no monthly limit on RadarBox Network products but it uses the same backend for subscription as Live Flight Tracker which has limits, so this error means something went wrong in the renewal process.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Storm

Ok thanks for the reply I have sent an email.

FYI I renewed both my boxs' subscription on the same day back in October of lady year for a year's worth.

AirNav Support

In that case are you using the same code on both, if so that might explain why its saying you are going over the limit.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Storm

I just checked they both use different codes