No A/C models

[wdpettett]

I have just installed Radar box 3D , on a brand new HP Laptop with Windows 7 and a slightly older PC with Vista.  On neither machine can I get Aircraft models in 3d, only coloured balls and the label info.  I have checked the correct box in 3 d settings, but nothing changes.  Has anyone had this problem and how did you solve it, many thanks, regards, wdpettett.

[AirNav Support]

What have you set your 3D settings too?

[wdpettett]

Hardware is at Medium and Network at Minimum as recomennded on settings and the show 3d models box is checked regards, Duncan Pettett

[wdpettett]

I have set the settings to Maximum and for a while had 3d A/C complete with colours schemes.  Now when I zoom in , the A/C dissapear and all that is left is the white vertical line coming up from the gound and the label info.  When I zoom back out there is the different coloured A/C icons, but on zooming back in these icons dissapear again, regards, Duncan Pettett.