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Network

Started by Runway 31, June 16, 2012, 07:02:18 PM

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Runway 31

Whats up with the network support, its been down for some time now, 3 or 4 hours and nothing from you

Alan

AirNav Support

Our monitoring systems didn't catch anything longer than a 5 minute down time and we have sites in across the world checking the network every minute.

We will investigate this further though as you have mentioned it on the forum and another user however no one raised it direct to support (we usually get a tickets when the server goes down)
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Runway 31

As the ntework is back up and running I presume you have sorted things out.

Alan

paulmarcfineman

Is the network down no alerts since 1.00pm in the uk
Paul

Runway 31

Network working fine

Alan

AirNav Development

Network is and has been up and running.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Fireblade23

Hi there im new to airnav radarbox. i bought it from ebay and have 3d software disc too which says i have no free time subscription thing. Also how do i share via the network.?

RodBearden

Hi Fireblade23

The network is only available free for the first year after a new RadarBox is bought. If you want to subscribe to the network (live or 5-minutes delayed) you need to order it from AirNav here: http://www.airnavsystems.com/RadarBox/order.html

You don't need to do anything to share your data on the network - sharing is turned on by default, so as long as you are connected to the Internet, you are sharing..

Rod
Rod

Fireblade23

thanks mate. will sort it now if i can, cheers for fast reply.