windows 8.1 drivers

Runway 31 · November 21, 2014, 07:49:38 PM

JD,

Try installing the drivers again using the same procedure as the last time.

Alan

Blueboy · November 21, 2014, 07:55:52 PM

Hi Alan, I've sent in a request to Support, I'll see what they suggest

Thanks for your replies

J.D

Runway 31 · November 21, 2014, 08:06:12 PM

If windows is saying the drivers are not available it means they are not installed JD

Alan

Judwin45 · November 22, 2014, 03:34:08 PM

Hi Alan

All up and running now.

Thanks for your help.

Keith

Runway 31 · November 22, 2014, 03:48:46 PM

Glad to hear it Keith

Alan

Blueboy · November 22, 2014, 04:40:12 PM

Hi Alan, just to let you know I'm up and running again - I deleted the drivers and re-installed them as you suggested and also followed Supports 9 point instructions - don't know what of the two was the key but RB going again so I'm happy again.

J.D

Runway 31 · November 22, 2014, 04:42:12 PM

As long as you are up again that's the main thing JD

Alan

MIKE.UTD · January 08, 2015, 11:14:20 PM

Hi,
Still having trouble with the drivers.
I have downloaded the new win 8 drivers on to my desktop , they are a 7z zip file.
I then extracted then to C:AIRNAVRADARBOX/DRIVERS.
The folder is in here.
I then did the 1-9 but still nothing.
Should I have unzipped them somewhere else ?
Thanks for any help.
Mike.

Runway 31 · January 09, 2015, 08:47:24 AM

As advised by Burnley, the drivers are not mentioned on the sticky. After 9 when the computer restarts, go to Device Manager and right click on AirNav RadarBox. Update driver and point it to the unzipped 8.1 driver folder. Accept any warning messages and it will install and work.

Alan

MIKE.UTD · January 09, 2015, 12:00:10 PM

Hi,
Done again and all working, just for anyone else struggling I did the following.
1)Downloaded latest ANRB software.(ANRB not plugged in).
2)In drivers folder deleted all old drivers.(ANRB plugged in now).
3)Downloaded new win 8 drivers zip to desktop, downloaded zip folder in to C:Airnav/Drivers folder.
4)Did 1-9 as per memo.
5)PC then reboots then go to settings/devices, go to Airnav, right click to update drivers and point it to above driver folder.
6)It searched added the new drivers and all is now working.
A big thanks to Alan and everyones help, now up and running.
Mike.

Runway 31 · January 09, 2015, 12:17:50 PM

Glad to hear it Mike. I have advised support and asked them to change the stick instructions

Alan