3D not working since latest windows update

Started by meder, September 29, 2016, 07:14:40 PM

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meder

Hi
My 3D has stopped working reverting me to the 2D version, after the big windows update.There is no 3D icon in the interface, I have emailed support withe serial numbers ect but no reply.
Any help please
Thanks

Runway 31


meder

Thks Alan

Its been a couple of weeks now,have sent 2xemails and no reply

Runway 31


AirNav Support

You should get a ticket id when you contact support, if you don't please resend again as it may have been caught up in spam, otherwise contact us via PM.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

meder

I have fired yet another email of.If that fails how do I PM please

Runway 31

If you go to the last post from support in reply to you 9 days ago you will see under their name and posts**** is a globe and another symbol.  The other symbol is for PM,click on it

Alan

meder

Thanks for that,Have got it working.Got reply from airnav support it was activated.
Have reinstalled airnave AND google earth and it now works
Thanks lads