No data in website after reinstall

[pedropedra]

Hello everyone.
At the end of February, my Raspberry Pi crashed and needed to be formatted.
Before this problem, AirNav was working normally with the ranking and the information I share. After reinstalling all the programs, including AirNav Radar, using the Sharing Key that I have, it shows an error that does not inform the aircraft that I share and does not update the positions reported in the ranking.
I know that my station is only in the region where I live, the information is on the website, I would like an explanation for the error and help to correct it.

[pedropedra]

Proof that my station is operating normally are the aircraft that are operating at Ilhéus airport (SBIl/IOS).

[Runway 31]

I would suggest that reusing the key is the issue and a new install should use a new key, suggest that you try that.  Contacting support might be a good idea

Alan