Trouble starting application

kazandlee · September 26, 2008, 02:50:33 PM

It says hardware not connected, and the small box is higlighted red.

AirNav Support · September 26, 2008, 02:51:24 PM

When you start RadarBox 2009, look at the RadarBox device and tell us what lights are flashing.

kazandlee · September 26, 2008, 02:58:15 PM

The Blue USB light is flashing, and of course the power light is permanent green.

AirNav Support · September 26, 2008, 03:01:27 PM

If you close RadarBox 2009 and it still flashes blue that means you have not installed the drivers.

kazandlee · September 26, 2008, 03:04:24 PM

Ok will install the main disc that came with the box. brb

tarbat · September 26, 2008, 03:07:28 PM

Check in Windows Device Manager. You should see Airnav Radarbox listed udner USB devices - as in this picture - http://www.airnavsystems.com/forum/index.php?topic=1396.msg10599#msg10599

You don't need the drivers from the CD, the drivers are already on your PC in folder C:\Program FIles\AirNav Systems\AirNav RadarBox 2009\Drivers

kazandlee · September 26, 2008, 03:20:04 PM

Have just reistalled the disc, still exactly the same, when i o into device manager it says no device found????

AirNav Support · September 26, 2008, 03:34:01 PM

Connect RadarBox, open up Windows Device Manager and find the RadarBox device it will have an exlamation mark next to it. Right click on it and update driver to C:\Program FIles\AirNav Systems\AirNav RadarBox 2009\Drivers

kazandlee · September 26, 2008, 03:57:38 PM

Yipeee,

Thats done the trick, thanks for all your paitence,
Regards,

Caroline.