Alert emails very long delays.

paulmarcfineman · April 11, 2012, 02:34:25 PM

Same here very little alerts nothing since 11.00 today
Paul

paulmarcfineman · April 11, 2012, 07:25:54 PM

Good evening can we update when alerts will be coming back
I can confirm that the problem is not from my computer can airnav systems let us know what the cause of the problem is
Many thanks
Paul in london

AirNav Development · April 11, 2012, 11:46:12 PM

We have located a problem in the Mail Server Software we've been using and we are in contact with the company that developed it to find out a solution. Again our apologies for all these troubles. Rest assured we are doing our best to finally correct this situation.

neroon79 · April 12, 2012, 04:07:42 AM

Tried to send LOG file manually at 5:20CEST (3:20UTC) sending failed.
Alerts starting to work at 5:56CEST (3:56UTC)
Re-Tried to send LOG at 6:05CEST (4:05UTC) sending was successful.

flygfantast · April 12, 2012, 05:13:05 AM

Auto-log send failed at 2:00CEST (0:00UTC)
Manual send worked at 6:27CEST (4:27UTC)

Niklas

AirNav Development · April 12, 2012, 08:07:01 PM

At this time we have installed a new Mail Server Application our server. Let's wait to see how it performs.
Your feedback is always appreciated.

paulmarcfineman · April 12, 2012, 09:12:54 PM

Hi airnav so far so good
Paul in kent

juangelb · April 13, 2012, 01:20:27 AM

Hi AN Dev

Report emails working fine at this time.
Sent emails to yahoogroups, and several other destinations
All were received !!!

Thanks

flygfantast · April 13, 2012, 05:04:57 AM

Auto-report sent OK to my g-mail address, although it didn't reach yahoogroups.

Niklas

neroon79 · April 13, 2012, 10:21:07 AM

Alert-Mail is still working.
Auto-Log received.
Manual Log Sending: not tested

RodBearden · April 13, 2012, 01:24:39 PM

I'm getting forum post notifications now :-)

Rod

shouriken · April 13, 2012, 02:04:32 PM

Me too :)

Liviu

atlantico · April 13, 2012, 02:53:54 PM

Hello,
Alerts and reports working fine.
(Porto - Portugal)

AirNav Development · April 14, 2012, 01:34:15 AM

So we can finally consider this issue totally solved now.
Tks again for all your help and patience in waiting for a resolution for this.

neroon79 · April 14, 2012, 04:57:18 AM

Quote from: AirNav Development on April 14, 2012, 01:34:15 AM
So we can finally consider this issue totally solved now.
Tks again for all your help and patience in waiting for a resolution for this.

Well, perhaps not 100%. Alerts didn't came through at late Friday evening. Auto-Log sending has also failed. Alerts working again since 3:05UTC. Manual Log-Sending is working at 4:45UTC.