Network Server - Update

Runway 31 · January 08, 2013, 06:17:41 PM

Paul, please note the following from earlier

We are still experiencing some problems with a server application and to debug this we might need to bring the RadarBox network service up and down during the next 24 hours. We aplogize for this fact.

Until the server is back up and running correctly you will not get alerts as they come from the server

Alan

Lou · January 08, 2013, 07:41:14 PM

No photos downloading also weather unavailable ShipTrax is also not downloading photos or maps

Runway 31 · January 08, 2013, 07:53:58 PM

Lou,

The server is being worked on

Alan

Lou · January 08, 2013, 07:56:17 PM

thanks Allan I was aware, I just thought the info might be useful to others.

Runway 31 · January 08, 2013, 08:46:29 PM

Was up and down for a while but now up and appears stable. 3D also working OK

Oh dear, seems I was a bit premature.

Alan

X · January 09, 2013, 08:29:46 AM

Alan

Network running at 0800UTC so I trust updates are now being loaded as miscoding 4L-FGB still has not populated

* A51E37 FGE411 4L-FGB A319 Fly Georgia UGTB-OMDB 2013/01/06 13:50:58

X

Runway 31 · January 09, 2013, 02:35:18 PM

Should hopefully now update next time you see it X

Alan

X · January 09, 2013, 03:30:33 PM

Alan

Updated earlier, Thanks

X

paulfineman · January 09, 2013, 07:24:26 PM

Good evening I still do not have any alerts still in london
Has the server been working or do I have a problem
Paul

Runway 31 · January 09, 2013, 07:26:12 PM

The server is working, suggest you contact support for advice

Alan

chris kelham · January 09, 2013, 07:43:40 PM

Come in from work and pleased to see network is up again ...

...In the last 10 minutes my newtwork flights have gone from 1026 down to 2 - long enough that map cleared - back up to 1026. then again a few minutes later flights dropped to 4 then 1 and back up again. As I type lost network again - no flights ---. Anyone else having issues. Is work still ongoing on the server saga or is it still not properly mended yet?

Runway 31 · January 09, 2013, 07:52:50 PM

Mike there is a problem with a part of the server. Consultants are being brought in to look at it to unearth the problem and recify it. It has been causing minor outages as you describe which is annoying but is still giving a service.

Alan

AirNav Support · January 09, 2013, 08:04:49 PM

We are doing our best to have the service stable as soon as possible. We apologise profusely for the issues caused over holidays and last week.

paulfineman · January 09, 2013, 09:33:18 PM

Sorry I just need a answer from airnav support is the server down
As I got no alerts in london
Paul

Runway 31 · January 09, 2013, 10:06:32 PM

No the server is up