Hi All,
Have just installed airnav on new pc, when trying to start application im asked for user and password, after entering the user and password that comes on the cover of disc i click on start, then the start tab fades in colour from blue to white but nothing else happens, havent had this issue on old pc, can anyone please help.
Thanks in advance.
Lee.
Make sure you are using RadarBox 2009 from our site:
http://www.airnavsystems.com/RadarBox/support.html
Download the full version. Incase that doesn't work right click on the product icon and select run with admin rights.
i intalled version 2009 however when i click on the exe file it brings up a green box and it says starting applicaton, but i have to wait 5 mins, yes 5 mins, before the program opens up, any ideas?
the software which came with the disc works ok.
Quote from: clayton4115 on September 25, 2008, 10:31:46 AM
i intalled version 2009 however when i click on the exe file it brings up a green box and it says starting applicaton, but i have to wait 5 mins, yes 5 mins, before the program opens up, any ideas?
the software which came with the disc works ok.
Almost certainly your virus checker checking every single photo file, logo file, flag file etc when RB starts.
Are you using AVG Anti Virus by any chance? There's a thread here somewhere about this. You can set up an "exception" so that the anti virus doesn't check all the RB files.
If fact, I think that this is the thread that covers anti-virus checking - page 9 onwards?
http://www.airnavsystems.com/forum/index.php?topic=1286.120
yes i am using AVG, will check it out, thanks Allocator.
thanks Allocator, that did the trick!
Ok, Now i have the Rb main screen showing maps, and my flight info, but i am showing no aircrft, no Polar diagram etc etc, any ideas??
Is it showing the RadarBox is connected in the left hand corner or does it say checking and its staying yellow?
It says unconnected in the bottom left corner, the box is re, i have checked all the connections and they are as they were on my previous pc.
Did you install drivers for RadarBox on your new pc?
Yes, i loaded the disc that came with rb, then i installed the 2009 update from this site.
Quote from: kazandlee on September 25, 2008, 10:38:43 PM
Yes, i loaded the disc that came with rb, then i installed the 2009 update from this site.
When you plugged in the RadarBox receiver to the USB port, did you get the "Found New Hardware Message"?
When you got this, did you let Windows install the drivers automatically - wrong thing to do - or did you browse to the /Drivers directory in the RadarBox 2009 directory?
Sounds like you haven't got the RB drivers installed correctly.
Also, did you have RB running with the disk that came with RB before you did the upgrade to 2009.
RB 2009 is a completely new program that goes into a separate directory. It's better to do the full 2009 install rather than an upgrade to 2007.
Ok, I just removed the original software that came with rb from the pc, just installed 2009 version from this site, still only got a blank radar screen, the airnav radar symbol in the top right corner is still rotating, when a move the cursor over the screen the long and lats co-ordinates still change as and when i move it, all i have is a map of uk showing my marker form home, i can play around with the maps, ie zoom, move etc, all my live data clock in bott right is working, i just cant bget any flight labels or flight logs, i have done everything i can think of,
when i unplug and plug the usb in, i get the audible ping from the pc, but no new hardware found.
System
Vista premium
Intel core 2 quad
2.4g
4 gig ram
nvidia 9600gt
1tb hd
Does it say RadarBox connected in the corner?
It says hardware not connected, and the small box is higlighted red.
When you start RadarBox 2009, look at the RadarBox device and tell us what lights are flashing.
The Blue USB light is flashing, and of course the power light is permanent green.
If you close RadarBox 2009 and it still flashes blue that means you have not installed the drivers.
Ok will install the main disc that came with the box. brb
Check in Windows Device Manager. You should see Airnav Radarbox listed udner USB devices - as in this picture - http://www.airnavsystems.com/forum/index.php?topic=1396.msg10599#msg10599
You don't need the drivers from the CD, the drivers are already on your PC in folder C:\Program FIles\AirNav Systems\AirNav RadarBox 2009\Drivers
Have just reistalled the disc, still exactly the same, when i o into device manager it says no device found????
Connect RadarBox, open up Windows Device Manager and find the RadarBox device it will have an exlamation mark next to it. Right click on it and update driver to C:\Program FIles\AirNav Systems\AirNav RadarBox 2009\Drivers
Yipeee,
Thats done the trick, thanks for all your paitence,
Regards,
Caroline.