Hi,
Received the box yesterday. I keep running into the following problem: after a while I get the following message: Hardware not connected. I have to restart the program. The only way to restart is via the taskmanager, because the file exit doesn't work.
So, basically two problems: 1 after a while the message hardware not connected and 2 I cannot exit the program normally.
I'm running XP sp2 1024mb memory and 190GB harddisk with 150gb of free space.
Harry
Hi Harry,
i suppose do you have install radarbox program and drives first and then you have connected to the computer, is correct?
Best regards.
Hi Miguel,
I did it the otherway around. (as on the quick install quide) First the hardware and then the software.
harry
Quote from: mt007 on July 07, 2007, 07:00:37 AM
Hi Harry,
i suppose do you have install radarbox program and drives first and then you have connected to the computer, is correct?
Best regards.
Hi,
i think the problem is about drivers, try unistall and install again.
Quote from: Harry on July 07, 2007, 08:24:02 AM
I did it the otherway around. (as on the quick install quide) First the hardware and then the software.
harry
I think that's your problem, Harry. I saw it mentioned here already....the Quick Install is wrong.
Like 99% of USB applications you install the software first....BEFORE you plug the hardware into the USB port.
CK
Hi CK and others,
I reinstalled the drivers and software for the third time and I don't see any improvement. Any other suggestions?
Harry
Quote from: CanadaKen on July 07, 2007, 02:16:17 PM
Quote from: Harry on July 07, 2007, 08:24:02 AM
I did it the otherway around. (as on the quick install quide) First the hardware and then the software.
harry
I think that's your problem, Harry. I saw it mentioned here already....the Quick Install is wrong.
Like 99% of USB applications you install the software first....BEFORE you plug the hardware into the USB port.
CK
Just off the top of my head I would say AirNav Support will have to give you instructions on
how to remove all Windows Registry references to the RadarBox software.
CK
Harry contact support through our website or our email and they will tell you some items to test.