KLM Routes problem

Started by Storm, September 01, 2008, 03:11:59 PM

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Storm

I started to notice KLM Route info problems. The routes are either reversed or not completed. I have only noticed this with KLM. However I also noticed a problem with a UAL out of Kuwait, ther route it shows is KIAD-KORD the origin OKBK is not there.

AirNav Support

Can you check whether these routes were in the local database or downlaoded?
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Storm

They were downloaded. Also I just noticed BAW125 the routing shown is OBBI-OTBD when it should be EGLL-OBBI-OTBD

I uninstalled and reinstalled the software but its still the same.

Storm

I changed the database but it always returns to the old incorrect data.

AirNav Support

There is known fault with multilegged flights. This is being looked at.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Storm

ok but why does it change back when I edit it in the DB?

Storm

No DLH is affected too. DLH637 is reading OKBK-OEDF when it should be OKBK-EDDF

AirNav Support

It overwrites the local database route as it does not match what is on the online database and hence it overwrites it.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]