"File" menu options not available

[freqhopping]

I want to open the File menu to access the preferences or exit the program but it won't open.  I don't have any problem opening Filters, Map, Tools, etc.  I'm currently using the 2009 software.  This issue started last night.  It was working fine for several days before.

[Allocator]

No idea what might be the problem here.

Is RadarBox running OK when you start it apart from this?

Are you running Vista or XP?

Are you running RB with an Internet connection?

[freqhopping]

It runs just fine otherwise.  I'm running XP.  I have a cable internet connection. 

[Allocator]

Can you actually see the File menu option, or is it off the screen?

Can you open the File menu by using the ALT and F keys?

Can you shut down RadarBox by using the red X in the top right of the RB window?

[freqhopping]

It's there and acts like a button but nothing happens when I click it.

Using the keys doesn't work either.

I have to use the X to close it.


Well, I just closed and restarted it again, and everything is working the way it is supposed to for now.  ???  I'll just have to see what happens when I shut it down later after running for a while.

[Blackthorn]

I have experienced the same issue on a couple of occaisions, radar box receives normally and the map displays okay but the drop down menu's don't allow you to select an item.

When this happens I have needed to close the program by clicking the x in the corner and restart.

[Deadcalm]

Sounds very similar to the problems one or two of us have experienced for months - slow or non-responsive menu items.   There has been some dialogue with support about this, and I have tried one or two alternative executables that they provided.  It has been a little better lately (mainly because once started, I tend to leave the programme alone), but I still get times when the menus don't appear to work and I end up restarting.  I suppose I've just learned to live with it.

DC

[Blackthorn]

Are Airnav looking in to this issue?

[Deadcalm]

Well, sort of.  They have said that it is "rare, and affects very few users, mainly those with high-spec machines".  The last I heard from support was on the 2nd October, so I don't really know if they're still working on it, or have given up.

DC

[Blackthorn]

Thanks for the feedback DC.

[Blackthorn]

The frozen menus has happened to me twice today when trying to close down Airnav after running it for over 4 hours each time, could it be related to the amount of data processed?

I don't like having to crash the program to exit it.

[9M-ISJ]

I get this too..... sometimes they take an age to respond but most of the time they dont respond at all.

Normally only happens after a few hours of starting

[Blackthorn]

It is reassuring others have the same issue ;-)

I think you are correct the problem seems to occur after the program has been running for some time and as pointed out earlier on higher spec PC's.

[Deadcalm]

There doesn't seem to be a response either way from Airnav...

DC

[dudbaker]

Is AVG a common factor?