Populate Query

Col · February 02, 2009, 09:08:10 PM

Hi

I have had the RB for a couple of weeks now and I am really enjoying it. This obviously coincides with the server problems so I am not 100% sure how it is all meant to work when it is all working properly.

When I go into MyLog I obviously have a number of codes which do not have tie ups. I then go to Populate and the message says that I have a number of codes have been updated and that MyLog will be refreshed when complete. The trouble is that the number being updated is constantly increasing - the number now stands at over 1,000.

The message at the bottom right of the main screen says that it is processing 1,000+ photo/info requests - I assume that this is not correct but is it related to the server problems or have I set up the system incorrectly?

Thanks

Colin

tarbat · February 03, 2009, 09:22:38 AM

This may be tied-in to the ongoing autopopulate problems following the server rebuilds. Maybe Airnav can clarify if autopopulate is now working fully.

1,000 unknowns sounds high, I currently have 189 unknowns, which is also quite high compared to my past experience. This might suggest that there is still an autopopulate problem.

If its not a problem at the Airnav end, then it my be your firewall that's blocking updates. Are ANY aircraft populated with Registration and photos?

gzerovti · February 03, 2009, 10:15:46 AM

Hi,

I had 320 when I clicked onto auto populate last night.

Mine has increased also over the last few days.

Terry

Col · February 03, 2009, 11:24:33 AM

Hi

If I click on an item in the network screen which has no reg details it does populate in most cases although type is often left as "..." so I think that the firewall is not a problem.

Obviously the fact that I am a new user may explain why there is so many to populate.

tarbat · February 03, 2009, 11:28:01 AM

Colin, yes, sounds like your firewall is NOT the problem. I would guess that auto-populate still has some problems on the new Airnav server then.

dl1812 · February 03, 2009, 09:11:18 PM

Thanks Guys,

That's answered my query too - 500 and rising !

Cheers

DL

JStobbie · February 04, 2009, 08:41:03 AM

I have 600+ plus now .... I love the product having been an SBS person previously but any ideas as to when this will be sorted ?

Jollygreen · February 04, 2009, 08:12:08 PM

I did mine last night and got a count of 1200+, took for ever. Let's hope it is sorted soon

AirNav Support · February 05, 2009, 08:38:56 PM

It should be ok now, can you confirm it processing them and populating?

EGNXR · February 05, 2009, 09:35:29 PM

sorry Airnav I still have same problem. downloading photos and losing data

Col · February 05, 2009, 10:54:11 PM

HI

I have just run the populate function again (on 1174 aircraft!) and having waited for the quite a while for them to be processed I then went back into MyLog and went to populate and I still had all 1174 to process. In other words nothing has changed.

Minou · February 06, 2009, 10:08:28 AM

Quote from: AirNav Support on February 05, 2009, 08:38:56 PM
It should be ok now, can you confirm it processing them and populating?

I have got the same problem. I have noticed that when the populate task has been processed , it just renews my Photo files almost completly. Almost all the photos that were already there were replaced by the same photo. When I press populate again, the process starts all over again. Again it almost completly renews my Photo files.

gzerovti · February 06, 2009, 12:15:33 PM

I had 370 to populate last night.

It took a while and when I checked later it was still at 370.

Terry

besty · February 06, 2009, 01:48:38 PM

Populated my missing aircraft last night, still missing. I've just populated a blank aircraft on my log got the photo and the registration, ... for type and no other details.

Bat 21 · February 07, 2009, 05:38:40 AM

Things look a bit better this morning.........

My new aircraft are downloading photo's and all info.... (was just getting photo and type before today).

B21

Populate Query

Minou