Time outs for Aircraft

kdt1 · March 20, 2009, 02:07:33 PM

Time outs for Aircraft in my flights.

Support,

Why do I have aircraft that do not time out and stay in the detail
window until I restart a session?

My time out settings are 40/50.

Also columns will not stay sorted.

Thanks

tarbat · March 20, 2009, 02:23:10 PM

Are you running RB 2009 v2.0? Columns not staying sorted was fixed in v2.0.

AirNav Support · March 20, 2009, 02:28:16 PM

Tarbat is right, timeouts should always disspear from the MyFlights list as well.

Make sure your using the latest version, I assume you bought recenetly in the US. If so some of the dealers there may have older versions of the software in the box.

kdt1 · March 20, 2009, 02:29:05 PM

I have Version 2.01 Purchased from UK Rocket.

tarbat · March 20, 2009, 02:32:01 PM

Okay, you must have a later version then. What does it say in HELP ABOUT - mine says ANRB20.

kdt1 · March 20, 2009, 05:16:30 PM

Software Version: 2.01
Software Version Date: 2008/08/20 20:03
Firmware Version: 02.03.1

tarbat · March 20, 2009, 05:26:52 PM

Okay, sorry, I'm out of ideas.

AirNav Support · March 20, 2009, 05:35:00 PM

There is a version 2.01. Before somebody asks whats the difference, its just a difference in the install and its on the new CDs, so don't panic.

kdt1,

I have PMed you a email, if you could email that address with some pitcures of it happening, we can get a better idea of whats going on and ask for some debug files.

kdt1 · March 20, 2009, 05:38:24 PM

Quote from: tarbat on March 20, 2009, 05:26:52 PM
Okay, sorry, I'm out of ideas.

Thanks for the help Tarbat.

Ok Support let me have it. Your Turn.

You need a Picture? Please

Sorry, let me give it a whirl

kdt1 · March 20, 2009, 05:47:44 PM

What's a good screen capture program?
Print screen does not work for me.

Thanks

viking9 · March 20, 2009, 05:55:00 PM

It probably does but you don't know it. It saves the image to the clipboard, so go to 'Paint' click in the centre and press 'Ctrl' and 'V' keys to paste.

kdt1 · March 20, 2009, 06:34:03 PM

Here is a picture of the remaining Aircraft for this session.
They will not clear until I restart. Note Times and unchecked
Flight data.

kdt1 · March 20, 2009, 08:44:46 PM

Two hours after 1st snap shot.

AirNav Support · March 20, 2009, 09:21:45 PM

Very strange, not only do they seem to be staying there but unticking the process hardware flights should clean all the aircraft in there straight away. Checking our support folder we haven't a case like this.

1.) First step is to reinstall RadarBox 2009, this is incase of any corruption in the software.
2.) Secondly are the aircraft which never get removed ADS-B aircraft, or are they always Mode-S aircraft? If so is it always Northwest?
3.) Do you have another machine where you can run RB on, this is so we can see whether its just related to a specfic setup or whether it can be replicated which will help us track down the issue.

kdt1 · March 20, 2009, 09:47:11 PM

1.) First step is to reinstall RadarBox 2009, this is incase of any corruption in the software.

Can I save my DB files, and if so which files do I need to save to keep the software happy?

2.) Secondly are the aircraft which never get removed ADS-B aircraft, or are they always Mode-S aircraft?

I think usually Mode-S, I will double check.

If so is it always Northwest?

No, I have seen Continental and Sun Country so far.

3.) Do you have another machine where you can run RB on, this is so we can see whether its just related to a specfic setup or whether it can be replicated which will help us track down the issue.

I can change quickly to a different System for testing.