Are we having network problems/

Started by Southwest, June 15, 2010, 08:31:38 PM

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Southwest

9.30pm UK time.

One minute I have network, then I don't.  Then the live network feed goes from green to yellow and then yellow on ordinary network.

phil zech

Southwest,

Same here,  subscribe to 'Real-Time' network but only receiving  'Network' flights tonight

On and Off throughout the evening, yellow to green and back again.

Hopefully only a blip, and OK soon.

Cheers

Phil

DaveG

Can confirm the same, keeps dropping out live (and 3D at times, guess because of internet to airnav connection not 100%)
Cornwall, UK

AirNav Support

Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Southwest

8am UK time

Same thing still happening.

Southwest

Sorry, also meant to say NO network at all now!

Johnc


Southwest

Just noticed the Online status is showing down.

Paul-HQ

Same here. System message stating network is back to 5 minute delay from Real-time and no network coverage.

joschibatschi


Southwest

If this continues, how do Air Nav plan to recompense everyone who is paying for real time network?

AirNav Support

Its been back online since 40mins ago. We are still playing with some of the servers to ensure this doesn't happen again.

We apologise for the disruption caused.

Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

jannuh

Also the mailserver was down tonight and yesterday too.
No reports sent these 2 days, oh, last week also mailserver down.
This is common these days  :-(


Southwest

Lost live radar network for at least 5 minutes tonight 8pm UK time and when I went to the ANRB status page, it said it was unavailable.  As soon as the rt network came back, so did the staus page.

C'mon guys, spend some of that Boeing money to give us Joe Averages a decent service.

AirNav Development

We have had some problems with our central server today which left it down for some services during a short period. The problems seem to be corrected now.

Please note the network uptime stats for the last 30 days:
2010-May-17 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-18 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-19 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-20 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-21 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-22 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-23 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-24 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-25 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-26 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-27 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-28 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-29 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-30 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-May-31 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-01 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-02 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-03 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-04 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-05 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-06 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-07 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-08 Tue    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-09 Wed    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-10 Thu    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-11 Fri    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-12 Sat    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-13 Sun    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-14 Mon ^    0    0 hrs, 0 mins, 0 secs    100.000%
2010-Jun-15 Tue    1    0 hrs, 5 mins, 0 secs    99.653%
2010-Jun-16 Wed    1    3 hrs, 56 mins, 42 secs    81.791%
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]