price drop

[klm]

surfing on the net came across several different site's wich are selling RB's.
noticed that the prices of the box are significally lower then the price on airnav's site.
lowest price i've seen was GBP. 369,00 (433, euro).
remarkable it where all store's in GB.
Is there something new under the sun?, or was there a sale's action that i've mist...

[AirNav Support]

Just the sales, you can grab your self a bargain :)

[klm]

its not the bargain i'm waiting for before buying a box,  but the problems that still exist on the box keeping me from buying one.
its almost a year now when i last visit this forum and i'm still reading to many topics of problems that still not solved  (route/filter).

For the route so far i understand there is a group Volunteers (users) that try to solve this problem, but find it strange that these guys must solve a problem for a service that you provide.
Don't understand me wrong i find this great that they are doing this but that's not how it should be done.

Last time i informed for a Airnav radar box in a nearby shop, the shop owner refuse to deliver youre box because of the above mentioned problems.
After some talking he was willing to order and deliver a box, but give me no garantee asside from the garantee that you provide.
Think that there is some polishing to do for airnav on there rep.apparently that they also read the forums.


checking in over some months see how it evolve........

[AirNav Support]

klm,

We read these forums and reply all the time, thats why Dev and Support have over 5000 posts.

The route issue is something which has been overblown by some users. If you actually read the posts you will find the majority of routes are being looked up and displayed fine. There are few which we don't have details on but no source in the world has all the routes, there are so many that change its hard to keep up. Even when using addons which lookup using mulitple sites you cannot get all the routes. The filter issue was also rectified long ago.

If you have specfic issues that you want us to look at please contact us. Also please contact us with the details of this shop as we have never heard of such thing from our dealers.

[klm]

@ gerrydms

But how many of these users know aboout some problems when they buy the box.
if you check the board you see allot of topics from users that buy the box and then run into problems.
And i aggree most problems are solved but i dont like to see that problems like sudden drop of receiving signals, boxes that complete stop working. etc etc.
(some recent topics)
http://www.airnavsystems.com/forum/index.php?topic=5460.0
http://www.airnavsystems.com/forum/index.php?topic=5696.0
http://www.airnavsystems.com/forum/index.php?topic=5671.0
These are not new problems
when i read this  i rather hold on my money to see how this kind of problems get solved.
Luckly for airnav not everyone thinks the same.

for the shop: i could tell you the whole story but that takes to long, beside that if i should
literally translate what he said to me  i'm not doing airnav any favor .
i don't care if you believe me or not , i know its true and that's all what's matters to me.
And i understand the guy's point of view

for airnav support:
He is not a airnav dealer (he is not on youre dealer list)
email you the details...

[AirNav Support]

klm,

We are waiting for your email, we haven't got it yet.

Your intial post gave the impression that he was a dealer, if he isn't an offical dealer he can say anything without any basis. You also seem to have back tracked on a few points regarding issues.

Lastly no product is perfect, if you buy a car and read magazines before hand you will find issues that occur after certain milage. Look at the iphone, xbox which also has returns with known issues. You also must remember forums and the internet highlight bad news as bad news travels faster. We have a 2 warranty service if something goes wrong and we monitor the forum and doing our best to rectify issues and develop the product further.