NETWORK

TEDDYBEAR · June 14, 2011, 04:51:59 PM

Can someone please confirm if the network is down.

Bryan

b777200er · June 14, 2011, 04:54:20 PM

Down in KATL

AirNav Support · June 14, 2011, 04:55:20 PM

It is down, we are working on a few items. This is related to the outages we have had recently.

Apologies for the issues caused.

jim_stockwell · June 17, 2011, 11:00:12 AM

Still down here in the UK at midday

Runway 31 · June 17, 2011, 11:01:59 AM

Had been working OK but down now 12:01

Alan

Runway 31 · June 17, 2011, 12:39:12 PM

Hello!!!! Anybody there Airnav to let us know what is going on.

Alan

AirNav Support · June 17, 2011, 01:23:10 PM

We are aware and taking a look.

Runway 31 · June 17, 2011, 01:25:24 PM

Two and a half hours later!

Alan

AirNav Support · June 17, 2011, 02:16:24 PM

We are aware as soon as the network is off-line for 5 minutes, don't worry it is being worked on.

EK01 · June 17, 2011, 02:35:11 PM

Finally up and running again but for how long. This is happening all too often and if it continues to happen regularly even 'DR' and has merry little band of followers will probably not bother mentioning it or is that the idea ?

AirNav Support · June 17, 2011, 02:40:43 PM

The reason is the capacity of the network has reached its limit a few months ago, we have changing things to make it more streamlined and to add further features for things to come.

This has caused problems and we are doing our best to make it stable.

Chris11 · June 17, 2011, 03:00:15 PM

Thanks

Runway 31 · June 17, 2011, 03:23:18 PM

Hi Support,

When you state the capacity of the network has reached its limit, does this mean that if we get more network users we will start to have further problems, slow downs etc?

Alan

AirNav Support · June 17, 2011, 03:28:19 PM

No that won't happen, the new server software can handle many more customers. As its new we are going through period of ironing out some issues.

Runway 31 · June 17, 2011, 03:32:48 PM

Thanks for that.

Alan