3D Authorisation Problems

[kendoe]

I am unable to use my 3D upgrade due to AirNav server problem, i am interested to know if any other operator is having this problem, when i load the program all the 3D options are there, i then go to start/login and i only get the 2D option.

I have emailed support several times and not getting a reply. The last email i got was that the server had gone down with a serious problem i.e. no 3D authorizations.

[Runway 31]

Kendoe,

If you have a look at the thread http://www.airnavsystems.com/forum/index.php?topic=7629.0 it will show you that there is a problem on the server.  Normally support aims to get back to you within 24hours.  The problem is being worked on tonight so hopefully good news on the way.

Alan

[kendoe]

Alan

Thanks for that, i have been in limbo all week not knowing whats going on.

It would be nice if support updated you by email to inform you whats going on, i have just not had any info whats so ever.

I will just have wait and hope its on soon.

kendoe

[AirNav Support]

You should have an email back with those details. Will check what happened to your support request.