Reporter e-mail issue

[Storm]

Hi all,

I have my reporter to send my log everyday at 0000UTC to about 6 e-mail addresses but It wont send any of them.

I tried two differnt commas between the addresses but it wont work either way I tried these , ; comma and semicolon.

It will e-mail ALL recipients when I manually click send now.

How do I fix this? I have no anti virus or firewall.

[AirNav Support]

It just needs a comma between them.

Do you get a message at the bottom when it tries to send? I wonder if your ISP might consider multiple email addresses as spam by this method and hence block them.

[Storm]

OK. with just the comma it sends to all recipients. But it does not auto-send them for some reason.

Also, I do not get a message. All recipient get the e-mail. Is there another setting somewhere to enable the auto-send? I have the Send at 0000UTC box checked.

[AirNav Support]

You just need that tick box checked. Try tonight with the send UTC box checked and then check to see the Automatic Report Log tab in reporter after it should run.

The Automatic Report is used by many of our customers to send to mailing lists and such so its either the commas that was missing or that your ISP might not like bulk sending.

[Storm]

Well its 0010UTC and the log shows that it didn't send it. It sent fine to all when I manually clicked Send Now. So my ISP can't be blocking the e-mails.

It feels like a software issue.

[Storm]

Any ideas?

[tarbat]

Just a thought, have you entered your email address in Preferences - Home Station Data ?

[Storm]

Hi tarabt, yes its there. Like I said it will email the log when I do it manually but it wont send it automatically

[Allocator]

Have you left RadarBox running overnight just in case there is a timing error regarding just when the software thinks it's midnight UTC rather than just waiting until 10 minutes after the time?

[Storm]

Yes the computer is up and running 24/7

[Storm]

Any other ideas?

[tarbat]

A couple of ideas to try:
1. Have you tried both "Todays entries" and "Yesterdays entries" selected?
2. WHat gets listed in the Automatic Report Log - anything?

[Storm]

tarbat yes I tried to e-mail both with no avail now.

The log shows a message: Could not connect to SMTP server to send auto report.

When I cleck send now I get a message saying Message Sent Succesfully, then a moment later anothe message says there was an SMTP error and to check background software firewalls/antivirus, I have my Windows firewall off and no anti virus on this system

Now I am not recieving any e-mails. I removed everyone from the list and just kept my own e-mail but nothing is being sent.

What now?

[AirNav Support]

It should be fine now to send emails, the issue has been corrected.

[Storm]

Thank you it sent the e-mail. Now I'll wait till 0000 to see if it will auto-send.