Duplicate alerts - popup & email

AirNav Development · September 14, 2009, 03:54:57 AM

Regarding this problem, does it exist or not? We don't confirm it here, too.

pjm · September 14, 2009, 06:46:40 AM

Quote from: AirNav Development on September 14, 2009, 03:54:57 AM
Regarding this problem, does it exist or not? We don't confirm it here, too.

Ok - well its still happening here - so if I can help you track it down somehow let me know. Seems to only be me with the problem in this group though.

I've tried all the previous suggestions with no effect.

EMA · September 14, 2009, 08:18:13 AM

So far I have seen no duplicate alerts with this version.

pjm · September 14, 2009, 08:36:42 AM

Actually something has changed now. I'm now getting the duplicate alerts just once, but then I never get any alerts for that type aircraft again, until I restart RB??

AirNav Development · September 14, 2009, 02:43:37 PM

PJM: I believe you are doing something wrong as this problem has never been reported by any other user. Please contact our support as they might be able to help you with this one.

pjm · September 16, 2009, 06:24:37 AM

Quote from: AirNav Development on September 14, 2009, 02:43:37 PM
PJM: I believe you are doing something wrong as this problem has never been reported by any other user. Please contact our support as they might be able to help you with this one.

I've sent you an email.

As suggested I have installed Radarbox on another machine from scratch using the CD supplied with my hardware and overwritten ANRB.exe with the latest beta v3.04 and hand entered all my settings. No files coped across.

Duplicate alerts within minutes!

Strange how this is not happening to anyone else...

EMA · September 16, 2009, 06:45:40 AM

Have you tried using another email address to see what happens? One from a different provider would help isolate issues.

pjm · September 16, 2009, 07:06:51 AM

Quote from: EMA on September 16, 2009, 06:45:40 AM
Have you tried using another email address to see what happens? One from a different provider would help isolate issues.

How so? I don't receive duplicate emails from anyone else?, not even AirNav - only these RB alerts.

FWIW my email is hosted by google apps. If google can't get it right who can?

EMA · September 16, 2009, 07:19:53 AM

Well it does not hurt to try another account or send the alerts to a friend and see what happens.

abrad41 · September 16, 2009, 07:22:42 AM

pjm

Send them too me and we can see what happens, [email protected]

I never have e-mailed alerts, but I just tried it and everything is ok here.

Andy

pjm · September 16, 2009, 07:43:50 AM

Quote from: EMA on September 16, 2009, 07:19:53 AM
Well it does not hurt to try another account or send the alerts to a friend and see what happens.

The thing is I'm receiving duplicate popups and alert sounds as well.. I really doubt its anything to do with a particular email address

pjm · September 16, 2009, 07:46:23 AM

Quote from: abrad41 on September 16, 2009, 07:22:42 AM
Send them too me and we can see what happens, [email protected]

OK - I'm sending them to you now - I'll revert to my email address after a couple of (duplicate hopefully) alerts have been sent..

EMA · September 16, 2009, 07:56:16 AM

Quote from: pjm on September 16, 2009, 07:43:50 AM
Quote from: EMA on September 16, 2009, 07:19:53 AM
Well it does not hurt to try another account or send the alerts to a friend and see what happens.

The thing is I'm receiving duplicate popups and alert sounds as well.. I really doubt its anything to do with a particular email address

I appreciate that but as you said you are the only one with this issue.

abrad41 · September 16, 2009, 08:01:15 AM

Pjm

You had any alerts, not received any at that address yet.

Andy

abrad41 · September 16, 2009, 08:05:41 AM

Pjm & AirNav

I can confirm I received dulicate alerts for B744 - 9V-SPP.

Andy